Senior Director, Business Process
Shared Services & Outsourcing Exchange 1-Day Event - Monday, June 24th
Monday, June 24th, 2019
12:05 PM Continuous Improvement In an Age of Disruption: How & Where It Fits in a Successful Automation Program
As shared services continues down the path of hyper-transformation, traditional CI programs may no longer suffice. It’s time to reassess your current programs, metrics, strategies and methodologies. The idea of CI in the digital age does not mean that the core goal is different. Rather, the path we take to get there must match up to a new strategy and set of goals.
· Identify processes for automation and their problem statement and risks
· Showcase the value of your automation program through a well-defined roadmap and business case
· Move beyond the typical improvement benefits that automation can provide