Day 1

Welcome Orientation by Former CIO of MedImpact Health Systems - Asokan Selvaraj

Asokan Selvaraj

Former Chief Information Officer
MedImpact Healthcare Systems

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The intersection of customer, user, and employee experience is defining the way that CIOs evaluate and implement new technology. A seamless experience can lead to client growth and retention, employee satisfaction, increased cost savings, improve clearance times for bottlenecks, and drive high ROIs. Listen and discuss with Gary Sorrentino, Global CIO of Zoom, what the video conferencing giant is doing to connect these threads and the impact it can have on your enterprise both now, and in five years. This fireside chat will include:

• Promoting client retention and growth in a post-pandemic landscape
• Leveraging AI and Automation to positively impact business insights and promote future business growth
• Generating a workplace culture that engages employees both at home and in the office

Gary Sorrentino

Global Chief Information Officer
Zoom

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The importance of protecting your client’s data has greater ramifications than ever before. With the events of the Russian-Ukrainian Conflict in Europe, the threat of cyberattacks is on the forefront of every CIO’s mind. This, along with the rapid digitization of massive amounts of information, keeping up with the latest security trends can set you back in FTE and stunt enterprise growth. In this session, keep up with the latest ethics discussions on best security practices of your data while also discussing best practices to ensure your enterprise is as flexible as the ever-changing data scape.

·       Implementation strategies to ensure uniform Big Data privacy changes across your enterprise

·       How to keep up with the constantly evolving Ethical and Legal requirements of Data Processors in the Digital Age without restricting enterprise growth

·       Simplifying your security processes for your IT Department to best fend off cyberattacks

The world is currently full of disruption. New COVID-19 strains every few months, talent cannot be found for both low-level and high-level tasks, inflation is on the rise, and war in Europe is changing the way the world does business. In these trying times, it is important to take stock of the tools at your disposal, as well as evaluate the definitive measurements of how the events of the world are affecting your enterprise. In this session, we will be discussing how leading experts are focusing IT to strategically adapt for future change while also generating revenue for the business today. We will discuss:

• Maintaining your attrition rate below the industry average of 20%
• Developing a workplace culture that retains talent and promotes streamlined workflows
• Understanding the competitive advantages of predictive analytics to understand where your business strengths lie

Rob Zelinka

Chief Information Officer
Jack Henry & Associates

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The importance of protecting your client’s data has greater ramifications than ever before. With the events of the Russian-Ukrainian Conflict in Europe, the threat of cyberattacks is on the forefront of every CIO’s mind. This, along with the rapid digitization of massive amounts of information, keeping up with the latest security trends can set you back in FTE and stunt enterprise growth. In this session, keep up with the latest ethics discussions on best security practices of your data while also discussing best practices to ensure your enterprise is as flexible as the ever-changing data scape.

• Implementation strategies to ensure uniform Big Data privacy changes across your enterprise
• How to keep up with the constantly evolving Ethical and Legal requirements of Data Processors in the Digital Age without restricting enterprise growth
• Simplifying your security processes for your IT Department to best fend off cyberattacks

Dr. Ken Knapton

Chief Information Officer
Progrexion

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There is a gap in critical thinking skills across the workforce. Despite the difficulty to teach, employers are focusing their time training their workers to engage with data in creative ways. RPA has boomed in recent years, creating a new opportunity for employers to focus on higher value tasks. Some of the questions we ask ourselves are how to maximize the value of the data your company is sitting on? How can we cultivate a mindset where employees can engage critically with your data and how do we provide them with all the proper mental tools for adaptive change? It is imperative to curate critical analysis skills and shift the culture of the workplace to promote future forward decision making so you can focus on high-value growth decisions that will lead your enterprise into the future. This session will:

• Promote Business-Minded Thinking as opposed to Technology-Minded Thinking
• Decrease attrition rates of your workforce by teaching employees to engage with their work using a critical mindset
• Map the skills you will need to build within your workforce that will be integral to enterprise growth in five years’ time 

Ben Davis

EVP, Information Technology
Cambria

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