THE EXCHANGE EXPERIENCE IS NOW DIGITAL

See what attendees think about our new platform

The Exchange Experience is as powerful as ever during these unprecedented times. 

See for yourself what our 2020 Virtual Exchange Experience entails with this exclusive video. 

 

OUR DISTINGUISHED SPEAKERS INCLUDE:

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#cAExchange 1-day virtual event schedule

All times in EST

  • Lobby Opens 12:00 pm - 12:55 pm
  • Chairperson’s Welcome & Opening Remarks 12:55 pm - 1:00 pm
  • Harnessing your Data to Create a Meaningful and Impactful Customer Experience 1:00 pm - 1:20 pm
  • Live Question & Answer Period 1:20 pm - 1:30 pm
  • Adjusting your CX Strategy in the midst of COVID-19 1:30 pm - 1:50 pm
  • Live Question & Answer Period 1:50 pm - 2:00 pm
  • Business Meetings 2:00 pm - 2:30 pm
  • Business Meetings 2:30 pm - 3:00 pm
  • Business Meetings 3:00 pm - 3:30 pm
  • Achieving the Nirvana of Self-Service Data Science 3:30 pm - 4:00 pm
  • Embedding Analytics to Reduce Risk 3:30 pm - 4:00 pm
  • How to Leverage Path Trackers to Enhance Customer Experience 4:00 pm - 4:20 pm
  • Creating a Loyal and High Value Customer Base Through Data and Innovation 4:00 pm - 4:20 pm
  • Live Question & Answer Period 4:20 pm - 4:30 pm
  • Maximizing Impact with Effective Data Management 4:30 pm - 5:00 pm
  • Panel Discussion: How to Respond to an Accelerated Digital Transformation Strategy 5:00 pm - 5:20 pm
  • Live Question & Answer Period 5:20 pm - 5:30 pm
  • Chairperson’s Closing Remarks 5:30 pm - 5:35 pm
  • Roundtable: 5:35 pm - 6:35 pm
  • Roundtable: 5:35 pm - 6:35 pm
  • Roundtable: 5:35 pm - 6:35 pm