Harnessing your Data to Create a Meaningful and Impactful Customer Experience

Customer analytics empowers insights at the vital crossroads of data science and marketing analytics to better understand the composition, needs and happiness of the customer while providing increased returns to the enterprise.

This exclusive Exchange will address executives' needs in the ever-changing world of analytics by covering top-of-mind issues such as streamlining communications, maximizing the 360 view of the customer, and creating meaningful customer experiences.

Customer Analytics Exchange Schedule

July 19-21, 2020
July 19 first day of exchange

Day One

  • Harnessing Data to Create an Impactful Customer Experience
  • Create Lasting Impressions Through Manifesting a Loyal Customer Base
  • Building a Business Case to Get the Analytics Resources You Need
  • Effectively Leveraging AI & Machine Learning for Robust Business Results 

July 20 day two of exchange

Day Two

  • Maximizing Your Value from Social Media Platforms
  • Panel: Balancing Data Ethics & Privacy Considerations with Commercial Opportunities
  • Master Class & BrainWeave
  • Accelerating Your ROI: Escalating Your Brand Through Customer Feedback

July 21 day three of exchange

day three

  • Networking Breakfast
  • Scaling and Agility Through Data Operations
  • Panel: A Conversation on Women in Analytics
  • Business Meetings & Networking Breaks
  • Workshop: 50 Ways to Fight Bias with LeanIn.org


What Past Attendees Had to Say

Strengthen Established

Meet a dynamic community of 40 CDOs, CMOs, Chief Experience Officers, and other business-leaders in the world of Analytics and Customer Experiences; learn best practices and see how your colleagues are improving efficiency and effectiveness with hands on experience on the breadth of how Analytics can move your brand forward.

#CAExchange by the Numbers

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C-Level Executives from $1Billion+ Enterprises

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Solution Providers

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Engaging Sessions Shaped for Leaders in Analytics

Curated Vendor

One of the key facets of an Exchange is the private one-on-one business meetings with leading solution providers. Limited vendor participation is curated by our team so that you experience true peer-to-peer learning and networking, as opposed to a series of rushed sales pitches, while still learning about the groundbreaking technology available to the industry.

Topics that will be covered at #CAExchange

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Super-Charing Brands Amidst Changing Consumer Trends

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Maximizing the 360-degree view of the Customer

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Effective Measuring to Improve Customer Analytics Maturity

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Working Together - 
CDPs and DMPs

Featured Workshop: 
50 Ways to Fight Bias

Gender bias is holding women back in the workplace. Whether deliberate or unconscious, bias makes it harder for women to get hired and promoted and negatively impacts their day-to-day work experiences. This hurts women and makes it difficult for companies to level the playing field.

This workshop is a hands-on activity that will highlight specific examples of gender bias in the workplace and offers research-backed recommendations for what to do.

Secure Your Place at the Exchange

Spots are limited and strictly capped; contact our Audience Development Team!


Our speakers are globally recognized Analytics leaders who come together under one roof to bring their insight and expertise on the latest trends in Customer Experiences, Digital Marketing, etc. 


The inventive content of the Exchange is specifically designed for the seniority of the participants including in-depth case studies, interactive discussions like Brainweave, and much more.

Intimate Setting

Participation is strictly limited to Executives from 
Billion-Dollar-Businesses to allow you access to true peer-to-peer level networking and vendors who only you want to meet with.

Interested in Becoming a Valued Sponsor?

Get involved with 
Customer Analytics Exchange

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Sponsor #CAExchange

We offer unique and customizable opportunities to create a participation level that makes sense to your company and adds value to the attendees experience. If you want to learn more, click on the button below and we'll contact you shortly.

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Sponsorship Prospectus

Gain valuable exposure and engage in business development with key decision makers. Get introduced to our unique Exchange model, explore our most sought-after packages, and learn why this will be your best investment yet.