Improving Customer Outcomes Through Effective Customer Advocacy, Complaints Prevention and Remediation

12 - 13 November, 2019 | Mercure Sydney Central, Sydney, NSW

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Customer Advocacy & Complaints Resolution 2019: Past Presentation Packet

Ahead of Customer Advocacy & Complaints Resolution 2019, we offer you a look at some exclusive presentations from the 2018 event. Enjoy insights from:

Suzanne Crowle, Executive Director, Regulatory Services at NSW Fair Trading
Eleanor Madden, Complaints Representative at QLD Urban Utilities
Gabriel Abdel-messih, Senior Manager USO Complaints at AMP

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