Improving Customer Outcomes Through Effective Customer Advocacy, Complaints Prevention and Remediation
12 - 13 November, 2019 | Mercure Sydney Central, Sydney, NSW
View the Agenda - Customer Advocacy and Complaints Resolution Summit 2018
The Customer advocacy and Complaints Resolution Summit 2018 is Australia's only commercial conference on customer advocacy and complaints resolution.
Why you must attend:
- Learn from 16 expert speakers including Tal Australia, AMP, Commonwealth Bank, Financial Ombudsman Service Australia, Vodafonnd more
- Over 14 hrs of networking with Heads and Directors of Customer Advocacy, Customer Service, Customer Experience, Contact Centre, and more
- Explore real case studies and strategies for improving customer outcomes through effective prevention, remediation, and customer advocacy
- Network and engage through speed networking, champagne roundtables, cocktail dinner, panel discussions and more
Request of a copy of the agenda to be sent to your inbox here.
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