Luminoso (Past Sponsor)

Luminoso is the best in the world at bringing to light what people are talking about.  With very little setup or maintenance, our clients can understand and react to open-ended feedback on top issues, route customer inquiries more efficiently, and guide customers searching for what they need, so our clients can optimize their customer experience.  Unlike other AI-based approaches, which require impractical amounts of data, time, and computational power to analyze unstructured text-based data, our common sense natural language technology teaches computers how to understand language like people do -- starting with hundreds instead of billions of documents, in minutes instead of months, across 13 languages.  We combine our pioneering work in machine learning with a common sense understanding of the world to develop a deep understanding of our clients’ unique, ever-changing language.  Luminoso is privately held with headquarters in Cambridge, MA.