Resource Library

Welcome to the Digital Workplace Exchange Resource Library! On this page you'll find free resources and industry insights.

Featured Downloads

The Value Of The Digital Workplace Exchange: A Case Study With Solace

We sat down with one of our trusted solution providers, Solace and asked them to talk us through why they chose to return to the Digital Workplace Exchange. They provide us with a high-level overview of their business and proceeded to walk us through the 4 stages that took place prior to ...

DWE Europe 2019: Post-Event Report

At the 2019 edition of our European Digital Workplace Exchange in June 2019, we were delighted to welcome 60+ senior IT leaders, along with a hand-selected group of solution providers for two days packed full of networking, idea-sharing and one-to-one business meetings.

Top 15 Digital Workplace Investment Priorities

We surveyed our network of digital workplace leaders to discover where they’re investing their budgets over the next 6-12 months. Not only did they outline their immediate investment needs but also outlined their investment interests in areas they are wanting to learn out more about. 

A Journey Through Automation: Q&A with Danilo McGarry

Danilo’s experience with automation started back in 2008 when he joined Royal Bank of Canada (RBC) where over his tenure of 6 years his initiatives helped automate large portions of Middle and Back Office operations, making Canada’s no.1 bank significant savings and helping it become more operati ...

How to Drive Innovation and Business Value Digitally and Operationally

How can you drive transformation? How is mobile technology and innovation impacting the enterprise structure? How can mobile be used to drive digitalisation? Your exclusive eBook on How to Drive Innovation and Business Value Digitally and Operationally will provide you with t ...

Working From Home: Essential Reading

Customer Crisis: COVID-19

During this incredibly sensitive time, brands must be mindful of the decisions they make as the impact on customer loyalty and employee experience may last long after this health epidemic blows over. Read our article exploring COVID-19: Customer care and employee experience in times of widespread social stress for more...

What Is The Digital Workplace?

The 2010s saw a decade of rapid advancements in the digital workplace. But what is the digital workplace? This detailed infographic gives you a snapshot of key statistics and trends that make up the digital workplace.

The Evolution of the Digital Workplace: A Journey Through the 2010s & Predictions for the 2020s

Ahead of the 2020 Digital Workplace Exchange Europe, we interviewed a number of industry thought leaders from our speaker faculty and asked them to walk us through their digital workplace journey through the past decade and to outline their predictions for the new decade.The following digital workplace leaders from our...

Employee Experience: Today and Beyond

We had the chance to hear from Brett Caldon, CEO of Workgrid Software, and gain expert insights into how IT plays a significant role in employee experience and the future of the digital workplace.

How Companies Can Leverage Mobility as a Catalyst for Digital Transformation

We had the pleasure of sitting down with Gina Gallo, CEO of Stratix, to discuss her expert insights into how mobility helps drive the digital transformation change and help connect the employee experience to that of the customers.

60 Seconds With Automation Leaders

We interviewed four leaders from the automation space to divulge their insights into their company’s automation strategy, automation journey, the impact this has on their business, the role their solution providers play in their automation, and much more.

Virtual Think Tanks

Lessons Learned From The Corona Crisis: Fast-Tracking A Mobile Workforce

In the midst of a global pandemic, is your organisation prepared to become a mobile workforce and are you able to continue face-to-face collaboration, no matter the location or technology? In this 60 minute Virtual Think Tank, engage with peers on how even when the world might be in crisis,...

Turning the Meeting Rooms Of Tomorrow Into the Meeting Rooms Of Today: Experience Sharing From The First Few Months Of Remote Working

With the sudden move to work from home, workplace leaders have found themselves ensuring communication and collaboration is maintained across all teams and functions. In this 60 minute Virtual Think Tank, join together with leaders from across a range of different sectors to discuss how quality of meetings has been...

Trust In the New World Work Order: How to Build Engagement with Better Customer Experience and Journeys

With Covid-19 moving employees across the globe into home-offices, companies have had to quickly change their operations to provide a secure, yet user-friendly way of working. With a great need for secure platforms and interactions, the users will not only be looking to conduct their business from a range of...

Changing Customer Behaviour: Assessing The Impact of Covid-19 On Customer Service Channels

With recent impact of Covid-19 on the workplace, not only are customer contact centre agents moving to more remote and alternative ways of working, but additionally so are the customers. Most companies will be faced with a decrease in available front line workers due to the global pandemic, at the...

Presentations from the Exchange

Crispin Clarke, Solace | Presentation | Digital Workplace Exchange Europe 2019

Crispin Clarke, Senior VP of Solace's European operations delivers an exclusive presentation at the Digital Workplace Exchange Europe.

Travis Parker, Unisys | Presentation | Digital Workplace Exchange Europe 2019

Travis Parker, Director - Global Digital Workspace Services at Unisys delivers an exclusive presentation at the Digital Workplace Exchange Europe.

Toby Weston, Swiss Re | Presentation | Digital Workplace Exchange Europe 2019

Toby Weston, Digital Transformation Architect - Technology Strategy and Execution at Swiss Re delivers an exclusive presentation at the Digital Workplace Exchange Europe.

Peter Friedwagner, Porsche Informatik | Presentation | Digital Workplace Exchange Europe 2019

Peter Friedwagner, Head of Infrastructure and Common Platforms at Porsche Informatik delivers an exclusive presentation at the Digital Workplace Exchange Europe.

Digital Workplace Exchange Europe 2019 | Panel Day Two

Day Two's Panel Discussion, led by Nick McQuire, VP Enterprise Research at CCS Insight.

Nick McQuire, CCS Insight | Presentation | Digital Workplace Exchange Europe 2019

Nick McQuire, VP Enterprise Research at CCS Insight delivers an exclusive presentation at the Digital Workplace Exchange Europe.

Mathias Hermainski, Lufthansa Group | Presentation | Digital Workplace Exchange Europe 2019

Mathias Hermainski, Project Lead smart365 at Lufthansa Group delivers an exclusive presentation at the Digital Workplace Exchange Europe.

Lukas Klastersky, Erste Bank Group | Presentation | Digital Workplace Exchange Europe 2019

Lukas Klastersky, Group CTO Governance at Erste Bank Group delivers an exclusive presentation at the Digital Workplace Exchange Europe.

Julia Aymonier, École Hôtelière de Lausanne | Presentation | Digital Workplace Exchange Europe 2019

Julia Aymonier, Chief Information Officer at École Hôtelière de Lausanne delivers an exclusive presentation at the Digital Workplace Exchange Europe.

Jesús Cabet Muñoz, Abengoa | Presentation | Digital Workplace Exchange Europe 2019

Jesús Cabet Muñoz, Chief Information Officer at Abengoa delivers an exclusive presentation at the Digital Workplace Exchange Europe.

Helmut Weiss, Beck et al | Presentation | Digital Workplace Exchange Europe 2019

Helmut Weiss, Director of Enterprise Cloud Architect at Beck et al delivers an exclusive presentation at the Digital Workplace Exchange Europe.

Dr Farahnaz Ashouri | Presentation | Digital Workplace Exchange Europe 2019

Dr Farahnaz Ashouri, Deputy Director Knowledge and Information Management at Department for Business, Energy and Industrial Strategy delivers an exclusive presentation at the Digital Workplace Exchange Europe.

From the Archives

BYOD Data Risks: Five steps you can take to tighten up your endpoint device security

SyncDog have provided this whitepaper on how BYOD is fueling the fire of endpoint device data risk and five steps you can take to tighten up your endpoint device security. The IT cost savings from BYOD is undeniable, but the potential revenue loss and damage to your brand from cyber-breach is...