Working From Home: Essential Reading

During this incredibly sensitive time, brands must be mindful of the decisions they make as the impact on customer loyalty and employee experience may last long after this health epidemic blows over. Read our article exploring COVID-19: Customer care and employee experience in times of widespread social stress for more details on how many businesses are starting to contemplate how this outbreak could shift customer needs and employee expectations.

The 2010s saw a decade of rapid advancements in the digital workplace. But what is the digital workplace? This detailed infographic gives you a snapshot of key statistics and trends that make up the digital workplace.

Ahead of the 2020 Digital Workplace Exchange Europe, we interviewed a number of industry thought leaders from our speaker faculty and asked them to walk us through their digital workplace journey through the past decade and to outline their predictions for the new decade.

The following digital workplace leaders from our speaker faculty took part in the interviews:

• Vice President Workplace Services, Telekom IT, Deutsche Telekom
• Head of HR Digitalisation and Workforce Planning, Lidl in Deutschland 
• Head of Business Development Shared Services IT, Bell Food Group
• Chief Information Officer, FCC Environmental Services CEE

We had the chance to hear from Brett Caldon, CEO of Workgrid Software, and gain expert insights into how IT plays a significant role in employee experience and the future of the digital workplace.

We had the pleasure of sitting down with Gina Gallo, CEO of Stratix, to discuss her expert insights into how mobility helps drive the digital transformation change and help connect the employee experience to that of the customers.

We interviewed four leaders from the automation space to divulge their insights into their company’s automation strategy, automation journey, the impact this has on their business, the role their solution providers play in their automation, and much more.