Caroline Basyn

Global CIO and GBS Officer Mondelez International

Caroline Basyn is CIO and SVP Business Services of Mondelēz International (MDLZ), a global company leading the future of snacking with 2018 net revenues of approximately $26 billion. Since joining the organization in October 2014, Caroline built a new global business service organization—core to the company’s transformational journey. 4 Years into the effort, about 5000 colleagues are part of the Business Service team in an ecosystem of captive and non-captive service centers, delivering close to $ 400 million a year in savings. In October 2018 Caroline expanded her responsibilities becoming Mondelēz International Chief Information Officer and SVP Business Services. In her new role Caroline is focused on the creation of a best in class Integrated Business Services. Aim of the new organization is to power Mondelēz International Growth ambition and deliver business value beyond the traditional cost and operational efficiencies associated with Shared Services. Caroline has extensive experience in Global Business Services and IT, with a clear ability to create winning organizations from scratch, including creating the first Global Business Services Innovation Center at P&G. She has spent over 20 years at Procter & Gamble (P&G) and prior to MDLZ, she was Chief Information Officer at Bacardi International.

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