Australia's First Peer Led Digital Workplace Strategy Event
25 - 27 November, 2019
| Bayview Eden, Melbourne, VIC
Pre-Conference Workshops: Monday, 25 November 2019
Workshop A
9:00 am - 11:00 am
Revamping Intranet Capabilities As The Main Hub Of Business Collaboration And Communication
Kristy Long -
Internal Channels Manager,
Suncorp
Internal Communications now needs to partner over the digital workplace, to support the governance and strategy behind the future of the intranet. With new approaches re-envisioning traditional and legacy intranet portals, Communications have the opportunity to position as a key driver of the preparations required to educate teams about the possibilities in changing technology and more relevant intranet tools.
Suncorp’s team has been assembling a structured approach to intranet engagement to get the ‘people piece’ right ahead of their Sharepoint migration.
Who should attend?
If your organisation is getting ready to transform core intranet capabilities or long-needed platform upgrades, this session is ideal to lead you through the pre-emptive channel strategy that needs to be in place to ensure a phased adoption, and appropriate governance.
Key Benefits and Takeaways:
- Finding the time and buy-in required for regular training and support programs
- Bridge the gaps in online collaboration to bring peers closer together
- Identifying key stakeholders and groups that can be brought together to power communities of practice
- Creating a more engaging user experience to encourage confidence in new technology releases
- Devising a channel strategy with limited resources and champion projects foundational in nature
Workshop B
11:30 am - 1:30 pm
Bringing Together Cross-Functional Teams To Lead Digital Workplace Initiatives
Kyla Banks -
Employee Communications Manager,
nib health funds
Nathan Baker - Head of Group Shared Services Technology, nib health funds
Collaboration between workplace technology teams, intranet owners, communications leaders, and employee experience specialists is now critical to the future of the ever-evolving digital-enabled workplace. These relationships, however, do not grow overnight. Roles and responsibilities need to be established ahead of business-wide transitions in order to be fully effective, rather than an afterthought.
After a 4 week rollout of Workplace by Facebook, enabled by the foundational relationship between Technology and Communications, Kyla and Nathan will be able to draw on nib’s successful first steps of their modern digital workplace to help employees connect, share stories and create a greater sense of purpose.
This workshop will navigate the fundamental challenge of initiating positive working relationships between a new type of project team with a shared vision, strong call to action and joint accountability.
Who should attend?
With the cross section of IT and Communications growing closer together to drive digitally enabled workplace initiatives, this workshop will be key for business units seeking to improve partnerships between traditionally disparate teams with the end goal of enhancing employee experience.
Key Benefits and Takeaways:
- Plotting out the process of a new workplace transition from business case to execution
- Building a cross-functional project team and establishing roles and responsibilities
- Communicating a shared vision that drives a strong call to action
- Fostering collaboration and buy-in across the project planning and implementation stages
Workshop C
2:30 pm - 4:30 pm
Enabling Extensive Stakeholder Engagement Through Ongoing Delivery Of A Digital Workplace
Peta-Lee Benson -
Head of Digital Workplace,
icare NSW
It’s now clear that implementing the latest user-centric solutions doesn’t start or end with delivery; employee engagement is something that must be effectively managed in order to promote responsive adoption of current and future digital assets. As part of this, one strategy to boost user engagement and ensure adoption is to start with end user-led design and engagement.
This workshop will highlight the power of engaged communities of practice to solve adoption pain points, and leave the one-size-fits-all approach behind.
Who should attend?
If you are responsible for driving workplace technology strategy or promoting new levels of employee adoption, this workshop is designed to help work through the concepts and principles vital to enshrining user experience and high adoption rates at the heart of a successful and continuous digital workplace strategy.
Key Benefits and Takeaways:
- Design & User Experience: allow employees access to a digital workplace that fits their daytoday needs and interest
- Utilising technology and systems already in place to layer adoption, and coordinate with IT to get the value out of investments
- Securing executive buy-in to divert focus from the external customer, to the internal customer, and how this benefits the entire value chain
- Promoting technology training to fit working styles, more self- service, and ensuring learning and adoption strategies come hand in hand with end user computing
