3rd Enterprise Architecture Summit Australia
18 - 20 March 2020 | Parkview, Melbourne

Conference Day One: Thursday, 19 March 2020

8:30 am - 9:00 am Coffee And Registration

9:00 am - 9:10 am Conference Opening – Remarks from the Conference Chairperson

Re-Thinking Architecture Practices

9:10 am - 9:50 am Evolving EA Practices To Integrate Cross-Functionally Within Organisations Scaling Agile

Digitally transforming organisations are unanimously onboarding agile practices to become more adaptable in the face of industry change and as such, Enterprise Architecture has to refresh and realign to these new ways of working. EA teams are reassessing what it means to be an architect within the business by changing approaches to governance and operations. This session will speak to how changes in architecture services are powering outcomes at greater velocity and setting up to enable more cross-functional teams:

  • ‘Evolutionary Architecture’ approaches that can respond and adapt to the current rate of change in technology and customer needs
  • Scaling simple use cases to provide proof of concepts and demonstrate value whilst executing projects
  • Reimagining control frameworks to move towards collaborative governance, remove handoffs, and position as a strategic influencer

9:50 am - 10:30 am Architecture Leadership Panel Discussion: Evaluating Critical Concepts To Retain And Translate From Traditional Frameworks Into Modern Architecture

Dr Yandong Fan - Chief Architect, Department of Transport
Mark Williams - IT Strategy and Architecture- Lead, Victoria University
Gary Traver - Architecture Executive, Telstra
Only a small percentage of Enterprise Architecture frameworks are currently used on a practical day-to-day basis. With usage at an all-time low, our panel of Chief Architects will discuss whether the idea of a an EA framework needs to be dropped or evolved, and provide next-step solutions to move past this central issue:
  • Do Enterprise Architects need a Framework, or are there new undervalued approaches?
  • How can traditional frameworks stand up in current and future operating environments?
  • How do we adapt the likes of TOGAF to the requirements of Agile Business?
  • Which supplementary processes offer added flexibility and practical benefits?

Dr Yandong Fan

Chief Architect
Department of Transport


Mark Williams

IT Strategy and Architecture- Lead
Victoria University


Gary Traver

Architecture Executive

10:30 am - 10:50 am Speed Networking

10:50 am - 11:20 am Morning Tea

11:20 am - 11:50 am How Telstra Is Rediscovering Enterprise Architecture Within An Agile Organisation

Raman Bhalla - Chief Architect- NaaS, Telstra
Moving away from traditional governance and empowering teams with greater autonomy is challenging Enterprise Architects with the question of how to add value to business. Now more than ever, Enterprise Architects must devise a new focus on business engagement with a revised value proposition. In this session, Raman will share key learning lessons from the changing role of their team in an aspiring agile organisation:
  • Creating the blueprint of technology architecture to provide cross functional clarity among autonomous agile teams
  • Aligning and supporting the organisation to deliver against business strategies using available technology assets
  • Creating Architecture as Code: creating design patterns which can be referenced and adopted by technology product owners

Raman Bhalla

Chief Architect- NaaS

Business & Customer Driven Architecture

11:50 am - 12:20 pm Forging Business Alignment And The Language Of Capability To Improve Customer-Driven Outcomes

Heidi Beets - Enterprise Architect, Advisory Board Member, Flight Centre Travel Group & Architectural Thinking Association
Increased alignment to the business as opposed to IT-centric portfolios will be the way forwards for successful Enterprise Architecture practices, and critical for demonstrating a unique value proposition. However, it is hard to agree on a unified understanding of the scope for EA in line with changing expectations of the business. Drawing on Flight Centre’s current projects and Heidi’s previous role managing business architecture at Suncorp, this session will entail the steps we can take to guide the direction of business decisions, embed EA within processes, and support the delivery of value, long-term:
  • New methods of business architecture modelling to link information, applications, and customer and supplier journeys into one slate and remove friction
  • Capability visioning sessions: how to provide an external lens of the customer and support the delivery of value across different business channels including improved definition of service-oriented architecture
  • View and present the language of capability to engage stakeholders and extend beyond discipline-centric architecture tools without promoting understanding, access, or interpretation for the wider business
  • Layering strategy with architecture to inform a functional view of the business, leading to the creation and funding of holistic portfolios of work rather than bespoke pain point fixes

Heidi Beets

Enterprise Architect, Advisory Board Member
Flight Centre Travel Group & Architectural Thinking Association

12:20 pm - 12:50 pm Does Enterprise Architecture Matter?  How A Government Department Is Re-focusing Enterprise Architecture On Business Outcomes And Improved Public Services

Paul Taylor - Business Technology Architect and Planner, Department of Health and Human Services
As organisations adopt agile operating models that put customer services at the centre, the role of Enterprise Architecture changes from master planners, gate keepers, and model-making to supporters of service design, delivery, and operations capabilities. The Dept. Health & Human Services (Victoria) has built a digital service delivery capability based on modern platforms and agile development methods. An essential part of the operation is the Enterprise Architecture Unit that acts as a strategic planning and enterprise design partner to the business.  This session will detail practical elements of how Enterprise Architecture can set up as a driver of sustainable change and executive strategy, including:
  • How architects are engaging with business units to frame discussions about service delivery options and technology investments 
  • Using business capability models to assist with IT portfolio management and prioritisation  
  • How Enterprise Architects can most effectively work with Business Policy and Planners, Service Designers and Agilists 
  • How Enterprise Architecture can re-orient from delivering compliance to focusing on business outcomes, service quality, and overall customer satisfaction

Paul Taylor

Business Technology Architect and Planner
Department of Health and Human Services

12:50 pm - 1:50 pm Lunch Break

Interactive Discussion Groups
In this session you will have the opportunity to deep dive into two of the following topics. Each 45 minute rotation will be led by a subject matter expert- who will facilitate an opportunity to compare and contrast your experiences and thoughts with a small group of your peers.

Group A

1:50 pm - 3:20 pm Identifying And Honing The Core Capabilities Of A High-Performing Architecture Team
Communication has been clearly marked as a critical capability of modern day architecture teams, prescribing architects to build upon technical abilities with business acumen, consultancy skills, and salesmanship. It is no longer just effective to be communicating more frequently with executives and business people, now teams need to work out what communication styles stakeholders fit into, to tailor engagement and develop stakeholder empathy:
  • Adaptive styles and skills to act as an influencer to the business
  • Securing the time and understanding to develop and scale skillsets across EA teams
  • Building a skillset that builds and elevates core communication approaches

Group B

1:50 pm - 3:20 pm Embedding Design Thinking Principles In Enterprise Architecture Teams
Paul Taylor - Business Technology Architect and Planner, Department of Health and Human Services
Do Enterprise Architects need to become design thinkers? Is this an essential skill in the arsenal, or is this best left to other business units? This session will identify how design thinking can be leveraged within EA to direct customer-led business outcomes:
  • The strengths of Design Thinking to excel customer understanding and HCD principles within EA practices
  • How EAs can practically apply Design Thinking to steer business strategy and translate customer needs into a relevant components of a digital strategy
  • Benefits for the business of aligning architecture ‘outside-in’ to customer needs to remain relevant, respond and predict external changes in consumer behaviour

Paul Taylor

Business Technology Architect and Planner
Department of Health and Human Services

3:20 pm - 3:50 pm Afternoon Tea

Sustainable Innovation To Enable Data-Driven & AI Capabilities For The Business

3:50 pm - 4:30 pm How Public Transport Victoria Is Developing Next-Level Architecture For Data-Driven Design And AI Enablement

Dr Yandong Fan - Chief Architect, Department of Transport
With the inter-organisational operation for public transport services across Government Departments, Agencies and Franchise Operators, EA functions have been up against inherited siloes and non-integrated processes, with a new focus on removing overlapping and duplicate capabilities. For the next steps, in this session Yandong will share the primary EA initiative to develop blueprints that can host a new paradigm of integration, with more IoT devices than ever before and preparations for AI and real-time capabilities:
  • Streamlining a blueprint for an inter-organisational EA practice and governance for multiple organisations participating in providing transport services
  • Enriching architecture with a new integration and data-sharing paradigm for a standardised flow of accurate, high-quality, and connected real-time data sources from multiple internal and external environments
  • Moving to a prototype and PoC-enabled architecture design for quicker response to passenger needs and business demands with a smoother delivery time for solutions

Dr Yandong Fan

Chief Architect
Department of Transport

4:30 pm - 5:10 pm Closing Keynote: Setting Up An Operating Model for AI and ML Teams

Ganesh Jaygan - Executive Manager- Business Architecture, nbn
In his role at nbn, Ganesh has been developing a series of steps for how an organisation can successfully establish operational models for AI based teams. In this session he will be detailing the key steps that organisations can use to prepare and lead the business towards technology innovation and new data-driven capabilities:
  • Assembling a powerful project team of engineers and architects with domain expertise and business engagement
  • Acquiring the data essential to intelligent capabilities
  • Structuring and positioning teams effectively: business versus IT alignment
  • Practical examples of overcoming challenges in AI journeys

Ganesh Jaygan

Executive Manager- Business Architecture

5:10 pm - 5:10 pm Conference Closing – Remarks from the Conference Chairperson