Conference Day One: Tuesday, 17 September 2019
9:00 am - 9:30 am COFFEE AND REGISTRATION
9:30 am - 9:40 am Conference Opening – Remarks from the Conference Chairperson
9:40 am - 10:10 am OPENING KEYNOTE PRESENTATION: Identifying, Prioritising And Building The Meaningful Technical Capability Required To Underpin Tomorrow’s Project Portfolios
In a world where customer needs are paramount and competition dictates a continuous stream of delivered features it is increasingly difficult to create the capacity and time to build the longer term technical capabilities that are required to maintain an innovative edge and meet the future needs of the business. Using Sportsbet’s journey in building data capabilities for machine learning based personalisation this presentation explores Sportsbet’s approach to realising a long term vision whilst delivering short and medium term value.
By establishing consistent understanding and messaging that aligns executives and delivery teams alike to the strategic vision, and through the adoption of practices for prioritisation that allows multiple departments to benefit from delivery of incremental milestones, learn how Sportsbet has built a powerful personalisation capability that will underpin delivery of both today and tomorrow’s portfolio.
10:10 am - 10:40 am PANEL DISCUSSION: What Is The Learning Experience Of Shaping New Skillsets And Approaches To The Role Of Enterprise Architecture Within An Increasingly Digital Organisation?
Leveraging new tools and broader skillsets to thrive in the role has arrived just in time to rejuvenate EA practice. Enterprise experts on this panel will explore the differing views and expectations held across industry to reconcile the job of an architect in relation to the organisation
- How the job of an enterprise architect needs to be defined within the current landscape in line with operational and technological balance
- What it means to communicate value and how this can be better measured to outline value propositions
- The changing areas of focus to avoid business-focused rigidity and deliver customer centric outcomes
Panelists:
10:40 am - 11:10 am KEYNOTE CASE STUDY: Architecting For The Cloud With Framework Optimisation To Manage Cloud Transition In Relation To Costs, Capacity And Business Requirements
Cloud has fundamentally shifted organisations into a pace that can challenge current capacities to keep up with. With the advent of cloud platforms, deployment and release models can pose risks to security, processes and cost and the fundamental transition heavily impacts the transformation journey. As one of the first organisations to introduce on premise cloud training globally, Simon will talk to TCorp’s learning experience and perspectives on cloud for architecture as well as for other stakeholders:
- Transforming the IT operating model to reorganise business structures and refresh functions with a cloud focus
- How to monitor the effectiveness of cloud capabilities including scalability and security through buildable devices from the architecture discipline
- Learning opportunities and outcomes from choosing to outsource elements to software services and build layered optimization
11:10 am - 11:30 am Speed Networking
11:10 am - 12:00 pm MORNING TEA
12:00 pm - 12:30 pm The Anatomy Of A Digitally Transformed Organisation
Leveraging experience on numerous digital transformation programs, including the multi-award-winning ME Bank transformation, Glenn will describe the key features of an agile, or Digitally Transformed organisation from an architecture perspective. This will describe the target architectural state for a digitally transformed organisation by covering each of these features and the critical success factors for each. The presentation will also cover how this target state supports the design for the SA Government Citizen portal and cross departmental citizen journeys. Finally, he will describe a critical supporting design paradigm for an agile organisation, exceptions based straight-throughprocessing (STP). When implemented correctly it greatly simplifies the adoption of Minimal Viable Product delivery, and materially speeds up the delivery of cross business unit boundary stakeholder experience improvements.
12:30 pm - 1:00 pm How The Department Of Transport And Main Roads Has Enabled Their EA team To Focus on Broader Strategic Portfolio Optimisation
The Queensland Department of Transport and Main Roads has implemented an architecture-as-a-service panel arrangement to provide on-demand solution architecture resourcing rather than reprioritising and continuously shifting the resources of the in-house team. Using governed statements of work, DTMR can onboard industry resources to supplement the team with outcome-based planning rather than operating within resourcing constraints. This approach is enabling the EA team to devote their practice to an enterprise-wide view of capability, connecting key enabling projects to key technologies by:
- Refocusing resources on agency-level strategic architecture outcomes and governance rather than project-based solution outcomes;
- Incrementally capitalizing on learning experiences to uplift the maturity of DTMR’s architecture and promoting its value to the executive and board level
- Advocating shared outcomes across programs that can be leveraged across the 5 complex divisions of DTMR
1:00 pm - 2:00 pm LUNCH BREAK
2:00 pm - 2:30 pm INTERACTIVE GROUP DISCUSSION: Enterprise Architecture In The Digital Landscape: The 5 Components Of Digital Strategy
Businesses are being forced to renew an effective digital strategy in order to keep up with technology and consumer demand efficiently. As the previous Head of Digital Strategy at the Digital Transformation Agency, Alan has been involved with providing strategic leadership for government to develop the capabilities to respond to needs of the customer and improve services. He is now undertaking further strategic research and subject leadership at UNSW Business school. Toomas is a leading expert on EA as a lecturer at UNSW and will frame the requirement for a redesigned digital strategy from the ins and outs of an architecture perspective. In this interactive session, Alan and Toomas will break down the contemporary challenges of working through digital strategy with an Enterprise Architecture Lens:
- No longer the traditional strategy, how can EA take into account an array of business partners and valued services to inform and shape a renewed business strategy
- How the architecture discipline can secure funding and properly set up management processes to govern organisational change
- Cultivating the ability to put the customer at the centre as a learning organisation, and how this affects business structure
- How to identify the technology platforms vital to realising business capabilities in line with a digital strategy
- What do these disruptions mean for the role of EA and how does it best fit into a contemporary digital environment
Alan Thorogood
Senior Visiting Fellow, AGSM Subject Leader And Strategy ResearchUNSW Business School
2:30 pm - 4:00 pm KEYNOTE CASE STUDY: Architecting For Business Future States at Southern Cross With A Customer- Centric Business Model
Providing strategic foresight of capabilities and outcomes to actualise digital strategy has become a key principle in powering Southern Cross’s digital transformation.
In its first year of digital strategy execution, it is leveraging EA and data capabilities to track measurable outcomes of technology adoption like AI and Chatbots against cost analysis, risk and key customer KPIs including an improved net promoter score. Having set up successful foundations of a digital strategy, Bernard will assess:
- Providing your organisation with strategic foresight and how to communicate the next 12-24 months, long term across the Executive and Board levels
- How to operationalise a digital platform business model for the organisation and push an ongoing capability integration for data, cloud and AI with a 360 customer view
- Demonstrate value on several levels from proof of concept to customer delivery to best communicate the connection points critical to EA across the business
4:00 pm - 4:30 pm AFTERNOON TEA
4:30 pm - 5:00 pm How icare’s Architecture Is Enabling Stakeholders To Transition To An Agile Organisation
As a cloud-only, person-centric insurance provider, icare seeks to help the return to work to be as quick possible, and is streamlining their digital service to better enable this. From an architecture perspective, they are enhancing alignment of capabilities through to technology and people. As the previous Head of Architecture, Edward is now the Head of Technical Practice and a key stakeholder of the EA practice at icare NSW. Drawing on his experience in the practice, he will shed light on ideal perspectives of an Enterprise Architecture stakeholder within a
- Formally adopt SAFe framework across the organisation for consistency and best practice around software engineering to direct a continuous improvement cycle for architecture.
- Tools to provide transparency such as the total cost of ownership of supporting a business capability from an IT perspective
- Relating key underpinning technology strategy to business in a way that informs visibility for how different business units dial into applications
- Encapsulating automation to manage agile journey, pushing development maturity to more frequent release
5:00 pm - 5:30 pm Champagne Roundtable: Incorporating New-Age Architecture Practices to Maximise The Efficiency Of The Role Within Evolving Businesses
Architects need to become increasingly more acquainted with professional counterparts to apply new approaches to product management and cultivate a positive culture of communication. Learn how to rethink the role to:
- Expand traditional skillsets to present dynamic value and increased coordination with executives
- Understand what market demand is driving alongside business pain points to ensure a shared enterprise direction
- Reach consensus and re-define the role of Enterprise Architecture to align expectations within the organisation of the responsibilities and results of the department