Conference Day Two: Wednesday, 18 September 2019
8:30 am - 9:00 am COFFEE AND REGISTRATION
9:00 am - 9:10 am Conference Opening – Remarks from the Conference Chairperson
9:10 am - 9:50 am PANEL DISCUSSION: Setting Up Your EA Journey For Success From Research To Implementation
Dos And Don’ts – Adopting EA As An Enabler Of Capacity Rather Than A One-Stop Solutions Integrator.While EA has proved its potential and benefits in traditional IT settings, improving its ongoing implementation within the organisation must be approached strategically and cautiously, with protocols set up to enable meticulous assessment of business processes with one goal in mind: improving customer and business experience and pain-points. This panel discussion will take you through the experiences and learning of experts to shed light on the best practices and common pitfalls associated with fresh, dedicated EA within an organisation.
Zubair MintoNetwork Strategy and Architecture Manager
Jonathan ChaitowHead of Architecture
Simon BlackHead of IT Strategy and Architecture
NSW Treasury Corporation (TCorp)
9:50 am - 10:30 am How Vodafone Has Re-defined Their EA Journey To Upskill And Engage The Architecture Community Within The Business
Vodafone’s Network Strategy and Architecture Manager has defined their architectural governance framework and architecture blueprint to achieve organisational objectives through an interlinked business, application, and infrastructure environment. The quality of solutions has significantly improved time to market and costs through a more efficient and accurate solution design methodology. Zubair will address their journey to:
- Transform from a projects driven organisation to a process and architecture driven one, and how they gained stakeholder’s commitment by demonstrating the problems that EA uplift can alleviate
- Simplify and standardise to a common architecture reducing overlaps, and boosting reusability
- Upskill and engage team training programs resulting in an increase in ENPS scores
Zubair MintoNetwork Strategy and Architecture Manager
10:30 am - 11:10 am Establishing A Holistic Enterprise Framework With Measured Impact Analysis At Auckland Transport
Breaking down silos and connecting business capabilities across several departments is becoming the key to enterprise flexibility during organisational transformation. Auckland Transport has already won a major prize as an operating model master for its customer and digital transformation, and is now looking to instill a more complete enterprise architecture with a view of business, data, IT and their complex network together with the introduction of a meaningful impact analysis. Drawing on her research with students, the public and agencies around how they want to interact with the NZ government over the next 16-20 years, Regine will detail how she is bringing a digital architecture up to speed at Auckland Transport to ensure capabilities are being provisioned for requirements cross-department:
- Align services to the customer through an overarching framework that also merges capabilities and streamlines services across departments
- Introducing measurement of new initiatives to predict holistic impacts on business infrastructures and strengthen Auckland Transport’s ability to adapt to changes in customer behavior
- The technology pipeline Auckland Transport is planning to implement to strengthen customer interaction including Cloud- first strategy, data and analytics, smart kiosk’s, small ventures, LED lighting and CCTV.
Regine DeleuGM Digital Architecture
11:10 am - 11:40 am MORNING TEA
11:40 am - 12:20 pm Owning “The What” – The Responsibilities Of Architects In A Digital Transformation
The energy industry is facing huge disruption from new technologies such as electric vehicles, next-gen batteries, household solar and many others. Vector’s digital transformation programme is a key enabler for the organisation to stay ahead of the technology curve, and Digital Architecture has played a leading role in developing and delivering that programme.
In this session, Robert will discuss the biggest challenges and successes of this ongoing programme, including:
- Designing Enterprise Value Streams for continuous delivery of value to the business.
- Overcoming knowledge gaps to gain profound understanding of existing systems.
- Forming and participating in cross-functional teams to achieve measurable results.
- Understanding and optimising the total cost of ownership of Digital technologies.
Robert SangLead Digital Architect
12:20 pm - 1:00 pm How The University Of Melbourne Is Embracing Roadmaps For Planned Service Demand Alongside More Self Sufficient Guardrails To Prepare For Unplanned Domain Requirements
The University’s EA practice is assessing how they operate as an infrastructure service to focus internally and apply delivery methodology across the ecosystem. They are introducing adapted ways of working to speed up processes with design thinking and agile methodology, heavily influencing structures with technology governance models and key roadmapping exercises. To increase departments’ awareness of how they are interacting with EA functions, they are working to improve the teams ability to demonstrate the benefits and the influence they present. Educating the educators on the value of EA is no small task:
- Future planning to emplace guardrail standards promoting autonomy and best attempt removal of project roadblocks before they are reached
- Allowing inroads to influence comprehensive structures and build more mature cross functional lanes for maximised efficiency
- How to cater for BAU as well as unplanned side requests with prescribed priority management to cope with the volume of demand
- Circulate platforms and encourage self development to promote the maturity of the organisation in light of the centralisation of services
Jason MckayDirector of Enterprise Architecture
University of Melbourne
1:00 pm - 2:00 pm LUNCH BREAK
2:20 pm - 3:00 pm Repeatable Business Architectures To Accelerate Digital Transformation Change, Within Australian Government Location Information Sector
Location Information is a key infrastructure which underpins every day decision making within government, industry and our personal lives. Location is the element of which provides the context of ‘where’.
Geoscience Australia has been leading a multiyear Whole of Government program named the Foundation Spatial Data Framework, with the intent of making the location data Open, Accessible, Affordable and Usable. The program addresses data governance, discovery, access and quality issues across a complex supply chain. The program introduces reusable infrastructures and architecture frameworks to stimulate stakeholder engagement to realise multiparty business outcomes.
Andrews will talk through the programs journey in using a series of re-usable business driven architectures and frameworks which cross cut multiple layers of government to realise this programs vision.
- Avoiding investment overlap for long term efficiency in new project management
- Managing solutions leveraged across different streams to align new solutions to existing systems and bring changes to bridge existing gaps
- Enhancing the flow between high level solutions and sub project streams to streamline enterprise coordination and establish scope without missing elements
Andrew WhitingProgram Architect
2:40 pm - 3:20 pm How VGW Are Realising Customer Experience Objectives And Key Results Supported By EA
VGW are a digital first organisation pioneering the online social gaming experience. They have adopted Objectives and Key Results (OKRs) as their strategic goal setting framework, and have ambitious Customer Experience (CX) goals. They have taken a capability-based planning approach to develop a strategy and roadmap to realise step-change CX across product silos and regions. Being a cloud-native product developer, VGW look to share their unique perspective on leveraging EA within a fast-growing and agile operating environment:
- Taking an outside-in view from the customer’s perspective for crossproduct alignment
- Identifying common business capabilities for opportunities to align platforms and practices
- Using OKRs and other perspectives to prioritise capability uplift
- Aligning agile product development and engineering teams without getting in the way
Pieter SteynEnterprise Architect
3:20 pm - 3:50 pm AFTERNOON TEA
3:50 pm - 4:30 pm Cultivating Business Capabilities To Weave EA Effectively Across The Business As A Value Added Service
Having established strong underlying architectural foundations, eHealth NSW is making headway to further refine maturity levels of their core capabilities. From this, they are leveraging architecture to ensure projects are being delivered successfully and more efficiently with the help of core tools and people processes:
- The journey from consolidated planning to arrive at eHealth’s current state with increased focus on honing the maturity of business capabilities
- Embrace more agile practices along with a long view roadmap encompassing user needs and step changes to increase capacities
- Overcoming the challenges of creating dynamic systems and managing demand once the value of EA has become more widely understood and accepted in the organisation
Brett AveryEnterprise Architect