17 - 18 September, 2019 | Sydney, NSW

Conference Day Two: Wednesday, 18 September 2019


9:30 am - 9:40 am Conference Opening – Remarks from the Conference Chairperson

9:40 am - 10:10 am PANEL DISCUSSION: Setting Up Your EA Journey For Success From Research To Implementation

Dos And Don’ts – Adopting EA As An Enabler Of Capacity Rather Than A One-Stop Solutions Integrator.While EA has proved its potential and benefits in traditional IT settings, improving its ongoing implementation within the organisation must be approached strategically and cautiously, with protocols set up to enable meticulous assessment of business processes with one goal in mind: improving customer and business experience and pain-points. This panel discussion will take you through the experiences and learning of experts to shed light on the best practices and common pitfalls associated with fresh, dedicated EA within an organisation.

Jonathan Chaitow, Head of Architecture at Transurban

Jonathan Chaitow

Head of Architecture

Simon Black, Head of IT Strategy and Architecture at NSW Treasury Corporation (TCorp)

Simon Black

Head of IT Strategy and Architecture
NSW Treasury Corporation (TCorp)

10:10 am - 10:40 am Effectively Translating Business Requirements Into Technological Architecture Roadmaps

The ability to trace strategy to business objectives and sought outcomes is becoming a defining factor for maximum utility and efficiency across strategic planning. This session will address the best approaches to:

  • Ensure blueprints are choreographed with buildable outcomes for meaningful integration with business infrastructure to increase speed of delivery and customer convenience
  • Loosening architecture for capability onboarding to achieve the role of service design with CX-led tech outcomes
  • Introduce measures of CX retention and business efficiency to improve understanding of the organisation and influence the way value can be derived from solutions enabled by EA frameworks
Sheena Peeters, Head of Enterprise Architecture at Unisuper

Sheena Peeters

Head of Enterprise Architecture

10:40 am - 11:10 am Reserved for Sponsor

11:10 am - 11:40 am MORNING TEA

11:40 am - 12:10 pm How The University Of Melbourne Is Embracing Roadmaps For Planned Service Demand Alongside More Self Sufficient Guardrails To Prepare For Unplanned Domain Requirements

The University’s EA practice is assessing how they operate as an infrastructure service to focus internally and apply delivery methodology across the ecosystem. They are introducing adapted ways of working to speed up processes with design thinking and agile methodology, heavily influencing structures with technology governance models and key roadmapping exercises. To increase departments’ awareness of how they are interacting with EA functions, they are working to improve the teams ability to demonstrate the benefits and the influence they present. Educating the educators on the value of EA is no small task:

  • Future planning to emplace guardrail standards promoting autonomy and best attempt removal of project roadblocks before they are reached
  • Allowing inroads to influence comprehensive structures and build more mature cross functional lanes for maximised efficiency
  • How to cater for BAU as well as unplanned side requests with prescribed priority management to cope with the volume of demand
  • Circulate platforms and encourage self development to promote the maturity of the organisation in light of the centralisation of services
Jason Mckay, Director of Enterprise Architecture at University of Melbourne

Jason Mckay

Director of Enterprise Architecture
University of Melbourne

12:10 pm - 12:40 pm Owning “The What” – The Responsibilities Of Architects In A Digital Transformation

The energy industry is facing huge disruption from new technologies such as electric vehicles, next-gen batteries, household solar and many others. Vector’s digital transformation programme is a key enabler for the organisation to stay ahead of the technology curve, and Digital Architecture has played a leading role in developing and delivering that programme. In this session, Robert will discuss the biggest challenges and successes of this ongoing programme, including:

  • Designing Enterprise Value Streams for continuous delivery of value to the business.
  • Overcoming knowledge gaps to gain profound understanding of existing systems.
  • Forming and participating in cross-functional teams to achieve measurable results.
  • Understanding and optimising the total cost of ownership of Digital technologies.
Robert Sang, Lead Digital Architect at Vector Limited

Robert Sang

Lead Digital Architect
Vector Limited

12:40 pm - 1:10 pm Establishing A Holistic Enterprise Framework With Measured Impact Analysis At Auckland Transport

Breaking down silos and connecting business capabilities across several departments is becoming the key to enterprise flexibility during organisational transformation. Auckland Transport has already won a major prize as an operating model master for its customer and digital transformation, and is now looking to instill a more complete enterprise architecture with a view of business, data, IT and their complex network together with the introduction of a meaningful impact analysis. Drawing on her research with students, the public and agencies around how they want to interact with the NZ government over the next 16-20 years, Regine will detail how she is bringing a digital architecture up to speed at Auckland Transport to ensure capabilities are being provisioned for requirements cross-department:

  • Align services to the customer through an overarching framework that also merges capabilities and streamlines services across departments
  • Introducing measurement of new initiatives to predict holistic impacts on business infrastructures and strengthen Auckland Transport’s ability to adapt to changes in customer behavior
  • The technology pipeline Auckland Transport is planning to implement to strengthen customer interaction including Cloud- first strategy, data and analytics, smart kiosk’s, small ventures, LED lighting and CCTV.
Regine Deleu, GM Digital Architecture at Auckland Transport

Regine Deleu

GM Digital Architecture
Auckland Transport

1:10 pm - 2:10 pm LUNCH BREAK

2:10 pm - 2:40 pm How VGW Are Realising Customer Experience Objectives And Key Results Supported By EA

VGW are a digital first organisation pioneering the online social gaming experience. They have adopted Objectives and Key Results (OKRs) as their strategic goal setting framework, and have ambitious Customer Experience (CX) goals. They have taken a capability-based planning approach to develop a strategy and roadmap to realise step-change CX across product silos and regions. Being a cloud-native product developer, VGW look to share their unique perspective on leveraging EA within a fast-growing and agile operating environment:

  • Taking an outside-in view from the customer’s perspective for cross-product alignment
  • Identifying common business capabilities for opportunities to align platforms and practices
  • Using OKRs and other perspectives to prioritise capability uplift
  • Aligning agile product development and engineering teams without getting in the way
Pieter Steyn, Enterprise Architect at VGW

Pieter Steyn

Enterprise Architect

2:40 pm - 3:10 pm Accelerating Business Driven Capabilities Through Reusable Architectures That Are Able To Integrate Across Multiple Complex Business Data Applications

To avoid the burden of legacy architecture, and provide continued agility of services, transferable frameworks are becoming the primary channel to forge ahead and deploy scale, speed and efficiency to service delivery.

  • Avoiding investment overlap for long term efficiency in new project management
  • Managing solutions leveraged across different streams to align new solutions to existing systems and bring changes to bridge existing gaps
  • Enhancing the flow between high level solutions and sub project streams to streamline enterprise coordination and establish scope without missing elements
Andrew Whiting, Program Architect at Geoscience Australia

Andrew Whiting

Program Architect
Geoscience Australia

3:10 pm - 3:40 pm How The Enterprise Architecture Team Is Coordinating With The Business And IT Transformation Head To Facilitate Efficient And Refined Key Design Decisions And Reusable Architectures Across Business Units

The rate of digital transformation across enterprises is lending the perfect opportunity for Architects to re-define their practice in line with corresponding business counterparts. With increased reliance on the guidance they can provide for IT design and implementation choices, unlocking these benefits can unlock the potential for EA to bring IT and Business transformation up to speed across the wider business:

  • Formalising EA structures to determine organisational change and prioritisation management
  • Aligning architecture to CX deliverables to ensure objective customercentric decision making
  • Communicating value upstream to secure buy-in and influence a coordinated enterprise strategy
  • Acting as a conduit between research and implementation to reconcile conflicting priorities and realise architectural benefits to teams who act upon the frameworks
Nandu Thundatil, Senior Solutions Architect at Avant

Nandu Thundatil

Senior Solutions Architect

3:40 pm - 4:10 pm AFTERNOON TEA

4:10 pm - 4:40 pm Cultivating Business Capabilities With Refined Maturity Level Assessment To Build Upon Consolidated Frameworks And Weave EA Effectively Across The Business As A Value Added Service

Having established strong underlying architectural foundations, eHealth NSW is making headway to further refine maturity levels of their core capabilities. From this, they are leveraging Architecture to ensure projects and initiatives are being delivered successfully and more efficiently with the help of core tools and programs:

  • The journey from consolidated planning to arrive at eHealth’s current state with increased focus on honing the maturity of business capabilities
  • Embrace more agile practices along with a long view roadmap encompassing user needs and step changes to increase capacities
  • Overcoming the challenges of creating dynamic systems and managing demand once the value of EA has become more widely understood and accepted in the organisation
Brett Avery, Enterprise Architect at eHealth NSW

Brett Avery

Enterprise Architect
eHealth NSW

4:40 pm - 5:10 pm Developing Principles, Policies And Standards Around Capability Driven Architecture To Tie IT Strategy To Processes And Outcomes

The Australian Red Cross Blood Service has embarked on new, actionable strategic planning to implement the framework through real artefacts and checklists to empower business capabilities and guide long term planning, investment and portfolios with improved visibility. Learn how the service has reorganised to:

  • Help the wider business to understand project investments and prepare for change through practical architecture and increased role engagement as a business function
  • Provide a vision of how IT is providing functional support, improving architecture interplay and value communicated from Enterprise Architecture as a central component
  • Secure goals and outcomes through new initiatives and align business strategy to tangible apps, infrastructure and data assets
Anthony Popple, Enterprise Architect at Australian Red Cross Blood Service

Anthony Popple

Enterprise Architect
Australian Red Cross Blood Service

5:10 pm - 5:20 pm Conference Closing – Remarks from the Conference Chairperson

5:20 pm - 5:20 pm END OF CONFERENCE