Paul Taylor

Business Technology Architect and Planner Department of Health and Human Services

Conference Day One: 20 April 2021

11:10 AM Does Enterprise Architecture Matter? How A Government Department is Re-Focusing Enterprise Architecture On Business Outcomes And Improved Public Services.

As organisations adopt agile operating models that put customer services at the centre, the role of Enterprise Architecture changes from master planners, gate keepers, and model-making to supporters of service design, delivery, and operations capabilities. The Dept. Health & Human Services (Victoria) has built a digital service delivery capability based on modern platforms and agile development methods. An essential part of the operation is the Enterprise Architecture Unit that acts as a strategic planning and enterprise design partner to the business. This session will detail practical elements of how Enterprise Architecture can set up as a driver of sustainable change and executive strategy, including:

  • How architects are engaging with business units to frame discussions about service delivery options and technology investments
  • Using business capability models to assist with IT portfolio management and prioritisation
  • How Enterprise Architects can most effectively work with Business Policy and Planners, Service Designers and Agilest.
  • How Enterprise Architecture can re-orient from delivering compliance to focusing on business outcomes, service quality, and overall customer satisfaction

1:50 PM Governance or Strategy? Weighing Up The Role of EA In Centralised Governance Versus Strategic Advisory Models

The formal position of EA within the business is not well understood across all organisations, and variance in the control and guidance disparate teams direct clearly shows there is now a divergence in how EAs are viewing their role alongside agile business practices. This panel will move towards a consensus on the future of EA governance:


·        Developing strategic alignment: what role do EAs need to play in informing, shaping, and executing strategy?

·        Govern or guide; influence or control? What is the most effective path for EA enabling business action in line with its goals?

·        Competing disciplines and agreement over the role and purpose of EA within the business

·        Assigning ownership & accountability

Check out the incredible speaker line-up to see who will be joining Paul.

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