Conference Day One: Tuesday, 3rd December 2019

8:30 am - 9:00 am Conference Registration and Welcome Coffee

9:00 am - 9:10 am Opening Remarks by IQPC and the Conference Chair

Kenan Hibberd - Executive Manager People, Culture & Safety, Unitywater
CONFERENCE CHAIR:
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Kenan Hibberd

Executive Manager People, Culture & Safety
Unitywater

9:10 am - 9:50 am CASE STUDY: VERSA Flexible Working Week: Implementing a No-Work Wednesday Policy to Increase Productivity and Staff Retention

Kath Blackham - Founder and CEO, VERSA
Jonny Clow - Managing Director, VERSA
Australian digital marketing agency VERSA recognised a problem with the retention of staff due to an unstable work-life balance. CEO Kath Blackham had trialled flexible working arrangements in the past to enable a better work culture. After preparing the leadership team, Kath decided to create a single day off for everyone introduced on July 1st 2018. 12 months later, staff retention has increased from 76% to 88% with a focus on introducing new flexible working arrangements.

In this session:
  • Preparing leadership to embrace a four-day work week
  • Identifying the benefits of creating a single day-off for staff retention
  • Managing flexibility through the focus on outcome-driven results

Speaker:
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Kath Blackham

Founder and CEO
VERSA

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Jonny Clow

Managing Director
VERSA

9:50 am - 10:20 am Speed Networking Session

An effective structured interactive session designed to help expand your network through one-to-one focused conversations. Bring your business cards!

10:20 am - 11:00 am MORNING TEA AND NETWORKING BREAK

11:00 am - 11:40 am CASE STUDY: Managing Expectations of Senior Executives to Create a Flexible Working Environment

Rachel Banks - Director of People and Culture, AMP
Flexible working has become culturally acceptable at AMP through the support of senior executives who demonstrate this flexibility. To create clear expectations of flexible working, employees were encouraged to participate in surveys to help develop policy and processes. These policy and processes allow employees to re-establish their goals as a form of performance metrics to ensure that productivity is still maintained whilst integrating flexible working practises.

In this session:
  • Understanding how flexible working creates a productive workplace
  • Identifying the role of the leaders and senior executives to enable a flexible working environment 
  • Demonstrating what the senior leaders need to change in order to embrace flexibility  

Speaker:
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Rachel Banks

Director of People and Culture
AMP

11:40 am - 12:20 pm CASE STUDY: Implementing a Wider Cultural Change Program to Enable Flexible Work

Kenan Hibberd - Executive Manager People, Culture & Safety, Unitywater
Unitywater is working towards a flexible working culture that is built on trust and care through the implementation of a wider cultural change program. This program started in the safety department with a focus on constructive behaviours and a constructive view of the workplace to establish effective flexible working practices. Specific policies and programs have since been implemented to utilise technology to promote flexibility, and attract and retain talent. 

In this session:
  • Understanding the requirements of two distinct workforces to create a flexible work  culture that is widely accepted
  • Enabling a shift in culture – how to integrate work-life balance to promote a flexible work environment and remote working
  • Leveraging technology to create a flexible working environment to attract and retain talent

Speaker:
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Kenan Hibberd

Executive Manager People, Culture & Safety
Unitywater

12:20 pm - 1:20 pm NETWORKING LUNCH

1:20 pm - 2:00 pm CASE STUDY: Transitioning from Traditional Ways of Working to Enable Flexible Working Within the Hospitality Industry

Erin Rugg - Human Resources Manager, International Convention Centre Sydney
Traditional shift patterns are fundamental in the operations of the hospitality industry but the impact that this has on the health and wellbeing of employees has shifted the focus to flexible work arrangements. The International Convention Centre Sydney has integrated flexible working opportunities into their policy and culture to encourage a healthy work-life balance for their employees.

In this session:
  • Implementing new initiatives to move away from traditional shift work
  • Promoting remote working to encourage employees to pursue passion projects
  • Focusing on the health and wellbeing of employees which has lead to increased productivity

Speaker:
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Erin Rugg

Human Resources Manager
International Convention Centre Sydney

2:00 pm - 2:40 pm CASE STUDY: Implementing Flexibility into Traditionally Non-Flexible Teams and Role Categories in the NSW Department of Premier and Cabinet

Samara Dobbins - Chief People Officer, NSW Department of Premier and Cabinet
The NSW Department of Premier and Cabinet (DPC) are leading the NSW public sector in flexible working following a concerted effort by the leadership team and executives to promote and model flexible working and help create an environment where it was allowed and now is the norm. To drive this change in flexible working DPC embedded flexible working as a key part of its diversity and inclusion initiatives to ensure employees to manage their lives as is suitable for them. Progressing forward, the focus for the DPC is to implement flexibility into traditionally non-flexible teams and role categories which will encourage flexibility across the whole department.

In this session:
  • Understanding what flexibility means for employees in traditionally non-flexible teams and role categories
  • Implementing effective change management strategies to achieve a flexible workforce 
  • Encouraging leaders to endorse  flexible working to reinforce the core-principles of new ways of working across all job categories

Speaker:
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Samara Dobbins

Chief People Officer
NSW Department of Premier and Cabinet

2:40 pm - 3:40 pm AFTERNOON TEA AND NETWORKING BREAK

Interactive Discussion Group (IDGs)

This is your chance to make your conference experience truly interactive and collaborative. Each IDG is set in a roundtable format and will be facilitated by an expert practitioner in the space. In two rotations, each IDG will last for 30 minutes, allowing you to pick the two topics you wish to discuss and solve.

Table One

3:40 pm - 4:40 pm Implementing Job Sharing to Attract and Retain Talent
Samara Dobbins - Chief People Officer, NSW Department of Premier and Cabinet
  • Identifying shareable jobs within the organisation
  • Increasing the productivity of employees through job sharing
  • Attracting new talent through job sharing by enabling a work/life balance

Facilitator:
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Samara Dobbins

Chief People Officer
NSW Department of Premier and Cabinet

Table Two

3:40 pm - 4:40 pm Enabling Flexible Working Through Technology
Shanyn Payne - Global Human Resource Director, Afterpay Touch
  • Identifying the right technology that  is needed in your organisation to enable flexible working
  • Understanding the importance of training staff to effectively use the technology
  • Determining whether you need to invest in technology solutions to enable flexible working

Facilitator:
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Shanyn Payne

Global Human Resource Director
Afterpay Touch

4:40 pm - 4:40 pm Close of Day One