Conference Day Two: Wednesday, 4th December 2019

8:30 am - 9:00 am Conference Registration and Welcome Coffee

9:00 am - 9:10 am Opening Remarks by IQPC and the Conference Chair

Kenan Hibberd - Executive Manager People, Culture & Safety, Unitywater

Kenan Hibberd

Executive Manager People, Culture & Safety

9:10 am - 9:50 am CASE STUDY: Back to Basics: Building a Business Case to Introduce Flexible Working at Afterpay Touch

Shanyn Payne - Global Human Resource Director, Afterpay Touch
The introduction of flexible working policies at Afterpay Touch aims to improve diversity and inclusion within the organisation. To start this journey, the utilisation of workforce data to determine the focus for flexible working options helps build a business case. Building a business case for a company that has tripled in size in the past three years will be challenging but achievable.

In this session:
  • Utilising workforce data to determine the areas of focus for flexible working options
  • Understanding the challenges of implementing flexible working in a fast growing financial technology company
  • Building an effective business case to gain executive buy-in and roll out flexible working 


Shanyn Payne

Global Human Resource Director
Afterpay Touch


The current volume and rapid increase of people remaining in the workplace well past traditional retirement age is unprecedented. The demand of flexible working isn’t only the requirements of the new emerging workforce but also of the tenured workers that have the skills and experience. They are looking for flexibility, equal opportunities, and better access to training and development to further excel their skills and experience. In order to retain talent, organisations need to redesign their flexible working practices to accommodate to the requests of their more experienced employees who are accustomed to traditional ways of working.

In this session:
  • Evaluating the requests of the ageing demographic of the workforce to determine what flexibility means to them
  • Trialling flexible working practices in a limited and controlled environment
  • Gathering data through conducting surveys and reporting on results to highlight benefits and learnings
  • Empowering leaders to consider innovative ways to attract and retain the talent of the ageing workforce


Alex Diab

Director, People and Property
NSW Business Chamber


Penny Lovett

Chief HR Officer
The Salvation Army Australia Territory


Fiona Sheppard

Diversity & Inclusion Leader, ANZ
Johnson & Johnson Pty Ltd.

11:40 am - 12:20 pm CASE STUDY: Lessons Learnt: How Vodafone Changed their Approach to Influence Leaders to Embrace Flexible Working

Vanessa Hicks - HR Director, Vodafone
Vodafone’s journey of flexible working started in late 2016 with the head office moving to a new work space. This move supported the introduction of flexible working and provided the opportunity for change amongst an organisation that has over 2300 employees nationally. 18 months later, Vodafone reviewed their employee’s experience of flexible working arrangements and discovered that not all leaders were embracing this consistently. The importance of communication and role modelling became key factors in improving the engagement of leaders to understand the benefits of flexible working.

In this session:
  • Implementing a flexible working culture to improve the employee experience
  • Developing change management strategies to embrace flexible working
  • Influencing leaders to understand the benefits of flexible working and lead by example


Vanessa Hicks

HR Director

12:20 pm - 1:20 pm NETWORKING LUNCH

1:20 pm - 2:00 pm Developing Policies to Improve Diversity and Inclusion

Megan Marina - Associate HR Business Partner, Uber
  • Assessing the current demographics of the workforce
  • Understanding the importance of diversity across all industries
  • Developing strategies to enable inclusiveness within the workforce


Megan Marina

Associate HR Business Partner


Kenan Hibberd

Executive Manager People, Culture & Safety

2:30 pm - 2:30 pm AFTERNOON TEA

2:30 pm - 2:30 pm Closing Remarks from the Conference Chair and Main Conference Close