In today’s changing landscape, it is important that businesses recognise remote support solutions as not just a digital enabler but a strategi tool that can help shape the wider business.

Through innovations in IoT and the reinvention of internal technologies, learn how Essential Energy built an in-house native IOT platform that supports the safe and efficient delivery of work via a platform that is designed with the end user experien e at the forefront.

By getting their internal dev ops team and pairing them with experienced people from the field, the two departments worked together to spend 12 months building a technology focused on enabling their team’s capability to deliver work in a safe, steady and sustainable way in both an online and offline mode given cellular coverage across their footprint.

• Redefining your field service metrics to become more outcomes based 
• Accelerating your IoT function to drive a new era of productivity for your field function
• Increase field teams engagement and productivity through your app development - smart teams with great ideas to improve how work can be safely and efficiently completed

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