28 - 29 August, 2019 | Bayview Eden, Melbourne, VIC

Conference Day One: Wednesday, 28th August 2019

8:30 am - 9:00 am Conference Registration and Welcome Coffee

9:00 am - 9:10 am Opening Remarks by IQPC and the Conference Chair:

Digby Hall, Sustainable Communities and Climate Resilience Lead at Northrop Consulting Engineers Pty Ltd

Digby Hall

Sustainable Communities and Climate Resilience Lead
Northrop Consulting Engineers Pty Ltd

9:10 am - 9:50 am KEYNOTE CASE STUDY: Exploring the NSW Digital Twin Project and how it will Utilise Data and Information to Create a ‘Smart NSW’

The Department of Finance, Services and Innovation are intending to create a 4D visual and interactive twin of the state that will show assets above and below the ground. This project is the forefront of innovation and a game changer for asset management and facility and emergency management.

  • Exploring the various spatial capture methods that creates visibility to the door handle
  • Investigating the technology capability and implementation plan
  • How the project can be utilised for the states infrastructure strategy and by other state departments
Wayne Patterson, Director, Spatial Operations at NSW Department of Finance, Services and Innovation

Wayne Patterson

Director, Spatial Operations
NSW Department of Finance, Services and Innovation

9:50 am - 10:20 am Thought Leadership Session

10:20 am - 10:50 am Speed Networking Session

An effective structured interactive session designed to help expand your network through one-to-one focused conversations. Bring your business cards!

10:50 am - 11:20 am MORNING TEA AND NETWORKING BREAK

11:20 am - 12:00 pm CASE STUDY: How to Future Proof Strategically and Sustainably

This case study explores how to best achieve longevity and challenge your thinking for sustainable FM operations. Exploring the entire supply chain, Hayley investigates what should be considered to achieve long-term success.

  • Making a project sustainable: Taking action on social, economic and environmental opportunities and risks
  • You’re not alone: Collaboration and systems thinking enables operational agility and compliance to legislation (e.g. modern slavery acts)
  • Knowledge is power: Upskilling your workforce and supply chain to enable innovation
Hayley Jarick, Chief Executive Officer at Supply Chain Sustainability School

Hayley Jarick

Chief Executive Officer
Supply Chain Sustainability School

12:00 pm - 12:40 pm CASE STUDY: Securing Facilities and Improving User Trust and Experience by Integrating a Large-Scale Security Protocol and Framework Transformation

Cybercrime is costing the Australian economy up to $1 billion annually in direct costs alone (ACIC, 2019). In the wake of increasingly prevalent threats HCF conducted an internal audit and they are now on an ongoing journey to secure all gaps in their physical and cyber security based on the findings. This presentation explores the project focusing on:

  • Investigating the initial findings and establishing a plan
  • Execution: Change management, budgets, policy, challenges
  • Lessons learnt for future initiatives
Rodrigo Gaete, Manager Facilities & Contracts at HCF Australia

Rodrigo Gaete

Manager Facilities & Contracts
HCF Australia

12:40 pm - 1:40 pm NETWORKING LUNCH

1:40 pm - 2:20 pm CASE STUDY: Integrating IoT into Next Generation Facilities Management

Creating smart buildings where automated digital services are connected through IoT is the future of providing a personalised and improved user experience. This case study presentation will explore how integrating technology to utilise space, lighting, air quality and security can positively enable greater efficiency and reduce long-term costs.

  • How measuring, analysing and automating services through IoT impacts a building and it’s occupants throughout a lifecycle
  • Exploring the key challenges and differences of integrating IoT into a new building and an existing one
  • Exploring the integration of IoT with Australia Post and the performance of FM as a result
Richard Morrison, ANZ Information and Communications Technology Practice Lead at AECOM

Richard Morrison

ANZ Information and Communications Technology Practice Lead
AECOM

All FM leaders have come across the question of consolidating their contracts at one point or another. This session will explore the pros and cons of each reflecting on the experience of those on the panel and what their focus will be moving forward.

  • How consolidating contracts can simplify your supply-chain and establish strengthened relationships with solution providers
  • Do bundled contracts affect the quality of services or provide any additional risks?
David Suder, Deputy Executive Director, Director Campus Development, Buildings and Property at Monash University

David Suder

Deputy Executive Director, Director Campus Development, Buildings and Property
Monash University

Kathryn Williams, Head Of Facilities at Aligned Leisure

Kathryn Williams

Head Of Facilities
Aligned Leisure

Chris Greenall, National Capital Planning & Delivery Manager at Vicinity Centres

Chris Greenall

National Capital Planning & Delivery Manager
Vicinity Centres

3:00 pm - 3:30 pm AFTERNOON TEA AND NETWORKING BREAK

3:30 pm - 4:10 pm CASE STUDY: How Monash University Improved Student Experience Through the Utilisation of Innovative Design

Monash University’s Gillies Hall, new student accommodation, built on Passive House Certification and Cross Laminated Timber to deliver both a world’s leading student experience and standards in energy efficient building. This case study will explore the journey through to completion and why this model has become the foundation for current and future infrastructure projects at Monash University.

  • Setting the users experience as a core element of the design
  • Prioritising long term benefits over short term gains
  • Challenging the industry status quo to achieve your objectives
David Suder, Deputy Executive Director, Director Campus Development, Buildings and Property at Monash University

David Suder

Deputy Executive Director, Director Campus Development, Buildings and Property
Monash University

Interactive Discussion Group (IDGs)

This is your chance to make your conference experience truly interactive and collaborative. Each IDG is set in a roundtable format and will be facilitated by an expert practitioner in the space. In two rotations, each IDG will last for 30 minutes, allowing you to pick the two topics you wish to discuss and solve.

Table One

4:10 pm - 5:10 pm What Is Innovation for FM Leaders and What Can It Produce?
FM leaders can find themselves surrounded by buzzwords and sophisticated technology. This round-table will provide discussion around the realities of being an innovative FM leader, what really is happening, is it feasible adopt these innovations now and how it will change future FM operations.
Scott Lung, National Facilities Manager at Schneider Electric

Scott Lung

National Facilities Manager
Schneider Electric

Table Two

4:10 pm - 5:10 pm Leveraging Collected Data For Proactive Rather Than Reactive FM Operations
Technology is allowing organisations to receive a flood of data and information, but how successful are we in analysing and utilising that data. Stagnant/dormant data can be a substantial challenge and finding the right resources to overcome this is challenge again.
Kathryn Williams, Head Of Facilities at Aligned Leisure

Kathryn Williams

Head Of Facilities
Aligned Leisure

Table Three

4:10 pm - 5:10 pm Obtaining Visibility and Maintaining a Source of Truth through an Outsourced Facilities Management Provider
Although the day to day operational decisions might be handed to your provider, how can you ensure the technology and the data being fed into the technology is current. How can you best monitor your portfolio, and keep up with legislation and regulation through a third party?
Oliver Madden, Regional Facilities Manager at Scentre Group

Oliver Madden

Regional Facilities Manager
Scentre Group

5:10 pm - 5:20 pm Close of Day One

5:20 pm - 5:20 pm Networking Drinks