Conference Opening – Remarks from the Conference Chairperson

Thought Leadership Session

Understand How To Manage Staff and Stakeholder Expectations Through Innovative Operational Arrangements That Will Minimise Risk and Exposure to Contamination Within The Facilities

In the midst of COVID-19 disrupting traditional operational environments, A/Chief Superintendent of Risdon Prison, Geraldine Hayes, has split her workforce into two teams, to enforce social distancing protocols whilst also ensuring all personnel within the facility and the jobs they perform are protected and secured. Geraldine will discuss how she and her team and protecting inmates and staff through innovating her operating environment and incorporating new means to secure the inmates, protect the staff, secure their jobs, and continue BAU as much as possible.

• Understanding how to alter working arrangements through a divided work force, in order to ensure health and safety standards are met, and preserve employment for your workforce

• Leveraging technology to maintain visiting rights for inmates and their families through teleconference solutions.

• Introducing daily communication newsletters and face-to-face staff meetings with your workforce to ensure complete transparency about working arrangements and re-inforce hygiene protocols across the board.

Speaker: Geraldine Hayes, A/Chief Superintendent, Tasmanian Prison Service

Thought Leadership Session

Developing A New Operational Role Charged With Combatting The Health, Safety and Security Challenges COVID-19 Presents To Each Facility Across Australia.

Serco Asia Pacific currently operates a number of correctional, rehabilitative and security facilities across the APAC region and deliver correctional support services to over 10,000 people. Ash Dixon, Transition Director for Serco, has been working with the organisation to develop a new role within each facility that will be tailored towards combatting COVID-19 and the operational, health and security risks it poses to those within. Learn how Ash and his team have developed the role and how this new position will be a key contributor to the success of keeping inmates, staff and stakeholders safe and secure in this time of crisis.

• Understanding how COVID-19 will affect day-to-day operations from within a correctional facility.

• Innovating a response plan that will combat the challenges presented by COVID-19, in regards to social distancing, health services, food preparation, and cleaning.

• Developing a new role in response to COVID-19 that will specifically address and strategies a roadmap to maintain the health and safety of the incarcerated and the staff, whilst ensuring security standards are upheld and day-to-day operations continue.

Speaker: Ash Dixon, Transition Director, Serco Asia Pacific

11:30 AM

Understanding How Forensic Health Services Can Uplift Telehealth Capabilities To Increase Health Communication and Reduce Risk of Exposure to Contamination in Facilities

During a health pandemic, the health and safety of every citizen is at the highest priority for all, and this includes those within our correctional industry. The Department of Health and Human Services Tasmania has been working closely with their facility operators to ensure that health and security services are guaranteed to those within the facilities during this time. Looking into telehealth communication solutions, screening and isolation spaces, bio-security such as thermal imaging and virus detection, Barry Nicholson will discuss how he and his team have been continuing and advancing health services and practices to their incarcerated cohorts and employees.

• In response to COVID-19, uplifting telehealth capabilities within correctional facilities in order to maintain consistent health communication with the incarcerated.

• Develop plans to innovate the use of space within facilities through strategising new screening and isolation rooms that will uphold social-distancing policy.

• Strategise with stakeholders how to ensure limit exposure to COVID-19 within facilities and work with facility management to engage collaborative efforts about how to increase health supervision without hindering security standards.

Speaker: Barry Nicholson, Director of Nursing – Forensic Health Service, Department of Health and Human Services Tasmania

12:00 PM

12:10 PM

Conference Closing

End of Online Conference