Andrea Johansen

Head of Future Network Bendigo Bank

Conference Day One: Wednesday, 4th November 2020

Saturday, April 11th, 2020

4:20 PM Panel Discussion: How to Efficiently Innovate Branch Design for Different Sized Institutions

Branches are going thought a major redesign across the industry, but there is not a single, unify way that works for all institutions. Panelists will talk though their approach to redesign of their branches. You will learn what initiatives they have undergone, what their plans are and how the size of their institution has affected their decisions. Q&A will take place after all panelist presented their stories.

  • How branches changed in your organization in the last few years?
  • What benefits redesigning your branches brought to your organization?
  • What is your strategy for branches innovation in the future?

Conference Day Two: Thursday, 5th November 2020

Tuesday, May 12th, 2020

4:05 PM Bendigo and Adelaide Bank Case Study: Collaborating With Local Communities To Expand Your Branch Network And Increase Its Foot Traffic

Bendigo and Adelaide Bank realized that in order to keep expanding their branch network and keeping it profitable, they need to make sure it meets local community’s needs. Based on that, they came up with different branch designs relevant to a community their support. Their branch experience is unique at each and every of their locations.

In this session, hear:
  • How to support community groups through your branch network
  • How promoting local initiatives in your branches builds trust and increases foot traffic
  • How making a change in your local community boost your brand recognition

Check out the incredible speaker line-up to see who will be joining Andrea.

Download The Latest Agenda