Leveraging Health Infrastructure Planning and Digital Innovation To Streamline Patient Flow, Improve Services Integration and Future Proof Care
Online Event I 25 May 2022 I 9:30AM - 12:30PM AEST
Future-Proofing Hospitals Online Event Agenda
9:25 am - 9:30 am
Opening Remarks from Chair
9:30 am - 10:00 am
One Year Post The Rollout Of Yale’s New Haven Health’s Capacity Command Centre: Lessons Learned Around Operational Planning of Hospitals
Dr. Ian Schwartz -
Senior Vice President, Clinical Operations; Chief Clinical Operations Officer,
Yale New Haven Health (US)
The Capacity Coordination Centre is staffed 24/7 by multiple patient care departments and staff responsible for local operations. This core multi-disciplinary team serves as the hub for additional standing and ad-hoc huddles with core hospital functions. The Centre includes senior leadership from Yale New Haven Health and Yale School of Medicine and an advisory board of executives that span physician/patient access, clinical operations, clinical redesign and utilization, and internal consultation for the Health System.
During this presentation, Join Dr Ian Schwartz all the way from the US, as he discusses the lessons learnt, 12 months on, of the Yale New Haven Health Capacity Command Centre.
Dr. Ian Schwartz
Senior Vice President, Clinical Operations; Chief Clinical Operations OfficerYale New Haven Health (US)
10:00 am - 10:30 am
Thought Leadership with LCI – Healthcare Design for a Changing “Climate”
Matt Williams -
Principal,
LCI Consultants
Garry Luu - Associate ESD Engineer, LCI Consultants
10:30 am - 11:00 am
Future Proofing Cross-State Community Care: How A Complex Stakeholder Consultation Journey Gave Birth To A Single-Site Masterplan For VIC and NSW Border Communities
Janet Chapman -
Deputy CEO,
Albury Wodonga Health
Albury Wodonga Health is in a unique situation as a health service. Situated on the border of NSW and Victoria, it serves the regional communities sitting on either side of the border and is also funded and governed by both the state governments. Currently operating 2 hospitals, one in Albury (NSW) and one in Wodonga (VIC), the leadership team saw an opportunity to reduce duplication of effort, improve care quality and future proof care delivery.
Undertaking extensive community consultation, they arrived at a single-site solution for the community, but this has by no means been an straight-forward journey. In this talk, Janet will reflect on her experiences with:
- Developing a masterplan that appeases the objectives of the NSW and VIC Government authorities, the regional communities and clinicians
- How the single-site masterplan will reduce duplication, improve resource efficiencies, and ultimately improve quality of care
- Developing a robust funding and governance mechanism to ensure efficient project management and delivery of the new redevelopment
