Conference Day Two: Thursday, 1st August 2019
Tuesday, January 8th, 2019
The DTA is delivering a digital identity program which will allow users of government services to get more done online at a time and place they choose. Having to show your identity documents in person is the biggest barrier to government services being available end-to-end online, so we are designing and delivering a whole of economy solution, where many people and many products are impacted.
- Exploring opportunities where the DTA has partners with agencies
- Applying multiple layers of service design to design an end to end experience that meet everyone’s needs and expectations