Maximize Profitability & Drive Innovation

April 29 - May 01, 2020 | South Carolina

Main Conference Day Two: Friday, April 26, 2019

Start of Main Conference Day Two

8:30 am - 9:05 am Registration & Breakfast

9:05 am - 9:15 am Day 2 Chairman Opening Remarks

Robert Mischianti - Chief Evangelist, Nicus Software
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Robert Mischianti

Chief Evangelist
Nicus Software

QUANTIFYING IT VALUE

9:15 am - 10:00 am CLIENT CASE STUDY: The Importance of Benchmarking in IT Financial Management

Sebastien Masclet - Director, Technology Business Management, Hearst Technology
Kathy Rudy - Partner, ISG
Join us for a fireside chat where you will learn how Hearst uses benchmarking and other outside measurements to manage IT spend along with how they make decisions based on the data.

Key Discussion points include:
What can we learn from tools, outside data and measurements
How the results are used and what actions are taken
Learning from others successes and victories
Exploring common pitfalls and how to avoid them


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Sebastien Masclet

Director, Technology Business Management
Hearst Technology

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Kathy Rudy

Partner
ISG

10:00 am - 10:45 am "Dont' Let Perfect Get in the Way of Progress"

Pia Wakefield - Technology Business Management (TBM) Lead, Ciena
Get going on your ITFM or TBM journey now; focus on maturing your data over time. In this session you will learn about data quality principles for every day use.
Data maturity roadmaps and how they may help.
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Pia Wakefield

Technology Business Management (TBM) Lead
Ciena

10:45 am - 11:15 am Morning Coffee Break

11:15 am - 12:00 pm Moving Beyond Costs and into Value

Steven Morley - Technology Business Manager, Intermountain Healthcare
While costs of IT services are necessary to make sound business decisions, they are only one part of the equation. In this session we’ll look at ideas on how to
paint more of the picture by capturing and measuring value in the eyes of your internal partners.
Utilization of a framework to optimize the business model for your services
Ideas on how to define value.

Using ITFM, and beyond, to make smarter business decisions that will increase the value IT brings to each partnership
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Steven Morley

Technology Business Manager
Intermountain Healthcare

TRANSFORMING THE BUSINESS: THE TIME IS NOW!

12:00 pm - 12:45 pm CASE STUDY: How Machine Learning and AI will Increase your ITFM Value: Why Now More Than Ever?

Josué Batista - Information Technology Strategy Manager, HM Health Solutions
With so many advancements within the field of technology the more current practices can almost seem like science fiction. It seems like to keep up we have to have it all, but it’s hard to measure what software is actually producing returns! ITFM can assist you with quantifying these returns, let’s find out how.

Providing a means to model and calculate metrics and KPIs
Utilizing technology to create new revenue streams
Optimizing existing processes and gaining completion edge


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Josué Batista

Information Technology Strategy Manager
HM Health Solutions

12:45 pm - 2:00 pm Networking Luncheon

2:00 pm - 2:45 pm Building Homegrown Systems, using Existing ERP Systems while Leveraging Business Intelligence Tools

Paul Matthews - Director of Finance, University of Pittsburgh Medical Center
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Paul Matthews

Director of Finance
University of Pittsburgh Medical Center

2:45 pm - 3:30 pm CLOSING KEYNOTE: Fast Tracking your ITFM Journey. How one company saw results in just ninety days and how they fully transformed into a full service organization over a four year period!

Joe Mitchell - Business Operations Manager - Infrastructure Business Office, LinkedIn
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Joe Mitchell

Business Operations Manager - Infrastructure Business Office
LinkedIn

1:30 pm - 1:40 pm Chairman Closing Remarks & Event Wrap-up

Robert Mischianti - Chief Evangelist, Nicus Software
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Robert Mischianti

Chief Evangelist
Nicus Software

Conference Adjourns - see you next year!