Drew Hilditch-Roberts

Director of Nursing and Midwifery, Ryde Hospital, North Shore Ryde Health Service Northern Sydney Local Health District

Leadership and Innovation in Nursing Agenda

11:15 AM CASE STUDY: Dealing with the first known COVID-19 case through inspiring leadership and a collaborative culture at Ryde Hospital

In March 2020, Ryde Hospital experienced the first case of COVID-19 that was contracted in Australia. The individual was a member of staff who had contact with a diverse range of patients. In the months that followed, information on the pandemic was changing on a daily basis and new healthcare staff were brought in to bridge workforce gaps. This session will explore how COVID-19 reset the way care is being delivered at Ryde Hospital. Although a pandemic plan was followed, it was ultimately a cultural approach that got them through this challenge. Learn about:

  • Grab the Pandemic Plan: What happened when the crisis hit
  • Sorry You have to Quarantine: Losing a workforce in 24 hrs
  • How they kept their emergency department going through the pandemic
  • Dealing with the unexpected: psychological impact of COVID19