Andy Rigg

Chief Executive Officer Xinja

Essential Track Day Two: Thursday, 15th October 2020

Thursday, October 15th, 2020

9:40 AM PANEL: How To Build Strong Personal Relationships With Borrowers In The Digital and Automated Loan Origination Era?

Human interaction has been always playing a significant role in loan origination process. Neobanks aim to change lending industry in Australia, and one of their biggest challenges is to establish a personal bond with customers when there is no room for face-to-face interaction. In this panel, hear insights on:

•      How to build strong customer experience across the digital customer journey

•      What additional benefits personalized mobile application offers for borrowers

•      How Neobanks managed to become customers guide through the loan process using their technology

Check out the incredible speaker line-up to see who will be joining Andy.

Download The Latest Agenda