21 - 22 August, 2019 | Bayview Eden, Melbourne, VIC
Joanna Fear, Manager, Library and Information Services at QLD Federal Court of Australia

Joanna Fear


Manager, Library and Information Services
QLD Federal Court of Australia

Check out the incredible speaker line-up to see who will be joining Joanna.

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Conference Day Two: Thursday, 22 August 2019

Thursday, August 22nd, 2019


1:35 PM The human connection – placing librarians at the heart of the digital library

Research is highlighting the importance of the human connection in our increasingly digital world.  Librarians are the obvious people to provide this connection within the digital library.  Their role has long been to bring people and information together.  However, librarians have traditionally had an ambiguous relationship with library users. 

The evolution of the role over time has led to librarians being stereotypically characterised as either stern, intimidating guardians of the collection or mild-mannered, benign service providers.  The changing nature of libraries in the digital environment presents an opportunity to rebuild this relationship for the benefit of both library users and library staff.