Australia’s Leading Virtual Conference Exploring The Impact of CDR & Open Energy On Energy Services & Data-Driven Innovation
Date : 23 June 2021| Online | 9.30 AM - 11.15 AM AEST
Virtual Program: 23 June 2021
9:25 am - 9:30 am
Opening Remarks from the Chair
Paul Leahy -
Country Manager ANZ,
Qlik
9:30 am - 10:00 am
Panel Discussion: What Will A Successful Energy Service Provider Look Like In The Age of Open Energy?
Ben Barnes -
General Manager, Retail Policy,
Australian Energy Council
Luke Barlow - Group Manager, Future Energy Systems, AEMO
Dor Son Tan - Head of Distribution, Energy Network Australia
With Open Energy soon coming into play, customer centricity and value focused conversations will become the foundation for a successful energy business. In this session, panellists will share their understanding of the consumer data right, its implications and more importantly, how they see it impacting energy services into the future.
• What are the key challenges you’re thinking about as you prepare for compliance to CDR?
• What changes do you anticipate with how a traditional utility service provider services the customer?
• What are your thoughts on partnering with providers/data integrators – how best to develop a good partnership and outcome from this relationship?
• What kind of innovative services can you expect customers to be privy to due to Open Energy? Any in particular that you’ve experimented with/are excited about?
• What plans do you have around educating customers about this shift?
10:00 am - 10:30 am
Seizing the Consumer Moment in Open Energy
CK Tan -
Senior Director, Solutions and Value Engineering,
Qlik
With the adoption of Open Energy in Australia, it will place the power of energy data in the hands of the consumers and for industry players to increase customer value, create innovate solutions and enhance their competitive edge. However, one of the key obstacle to wide-spread adoption lies in the complexity of capturing the consumer moments. In this session, we will discuss examples of customer moments and how you can seize these moments by arming your people and systems with up-to-date, real-time information and analysis, and triggering of action.
