01 - 02 October, 2019 | Melbourne

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View the Passenger Experience 2019 Event Guide

With major transport infrastructure being built in each major city and new on demand mobile services transforming passenger expectations, this year's Passenger Experience Summit will bring together 

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Video: How Auckland Transport is Co-Creating Transport Services with Customers to Drive Superior Passenger Experiences

Auckland's rapid population growth means that improving the city's public transport system and focusing on smart transport is a priority for Auckland Council and the New Zealand Government. While an engineering focus has played a huge part in this, the transport pr ...

How Auckland Transport is Co-Creating Transport Services with Customers to Drive Superior Passenger Experiences

Auckland's rapid population growth means that improving the city's public transport system is a priority for Auckland Council

Metro Trains Melbourne: Innovating Rail Network Operations to Drive a Superior Customer Experience

Advancing technologies have redefined the expectations of passengers, with on demand apps allowing for transport to be at the touch of a fingertip; customers are now demanding more from traditional service models.With 54% of passengers sha ...