Sudath Amaratunga
Technical Manager Precincts and Infrastructure
Transport for NSW
Check out the incredible speaker line-up to see who will be joining Sudath.
Download The Latest AgendaConference Day One: Tuseday, 01 October 2019
Tuesday, October 1st, 2019
4:30 PM Balancing the Passenger Experience with Safety and Security
Understandably, safety on public and private forms of transport is critical, especially when thinking about vulnerable people. This discussion will see the facilitation of ideas on how to best safeguard the safety and security of passengers and ensure that services and information are accessible to the passenger.
- Improving safety and security measures and accessibility
- Increased awareness
- How to best ensure passengers are able to access safety services
Facilitator: TBC
Conference Day Two: Wednesday, 02 October 2019
Wednesday, October 2nd, 2019
3:20 PM Exploring Wynyard Station’s $100 million Transformation that was Delivered with Passenger Experience at the Heart of the Design Process
Catering to 150,000 passengers’ everyday, Sydney’s Wynyard Station is at the heart of the city’s vibrant CBD. Learn about the station upgrades, which have given commuters access to a safer, faster and more accessible travel link, transforming Sydney’s public transport system and delivering reduced congestion for the future. Discover how this once out-dated station was redesigned with the passenger experience at the forefront by introducing platform spot cooling, regulating the station temperature for passenger comfort and redefining heritage artefacts.
- Improved design to deliver a seamless passenger flow for a safe, comfortable and efficient station
- Ensuring the convenience customers have come to expect from their transportation services
- Harnessing innovative technology to improve station safety and accessibility
- Improving facilities, with new fixtures and fittings to create a lighter and brighter station to ensure a positive commuter experience