The 3rd PX Asia Conference is going online on 23-24 June 2020. This is Asia’s only event that offers a comprehensive coverage on patient experience.
At almost every stage of a patient’s health care journey AI has the power to be a disruptive force for good. Discover how it can transform your patient experience, especially in current global pandemic situation.
As consumers’ expectations change rapidly, the healthcare industry must be able to adapt to meet the rising demands.
Patient Experience Asia team sapoke with David Boucher, Chief Business Transformation Officer at Bumrungrad International Hospital Thailand, on the key components to business transformation, the challenges faced and what makes it successful in healthcare industry.
Take a look at the current attendee list to see the likes of who you will get to meet and network with at the upcoming summit. Current attending companies include: KK Women’s and Children’s Hospital, Ministry of Health Singapore, GlaxoSmithKline, Hong Kong Hospital Authority, and more!
This definitive guide will take you through every aspect of a creating a successful VoC program, from the different ways you can collect the voice of your customers all the way to the ways you can extract customer insights that will have a meaningful impact to your business.
Five Things The Modern Patient Demands:
Here we explore 5 Steps to Building a Transformative Patient Experience Framework designed to help you in your quest to achieve patient experience excellence.
Here we explore 5 ways your patient experience will be improved by refining your operational excellence.