31 July - 01 August, 2019
Amara Sanctuary Resort Sentosa, Singapore
Ellil Mathiyan Lakshmanan, Co-Chair at SingHealth Patient Advocacy Network

Ellil Mathiyan Lakshmanan

SingHealth Patient Advocacy Network

Check out the incredible speaker line-up to see who will be joining Ellil.

Download The Latest Agenda

Conference Day Two – 1 August 2019

Thursday, August 1st, 2019

2:55 PM Provider & Patient: How to Foster Understanding, Trust and Acceptance to Transform Health Outcomes

  • Cracking the code on the provider-patient relationship: What can be done to elevate healthcare delivery and outcomes?
  • Creating a good interpersonal relationship, facilitating exchange of information and including patients in decision making to achieve best outcomes and patient satisfaction
  • Engaging in active listening and empathy to build good communication for better collaboration

4:35 PM PANEL: Perspectives from Patient Support Groups – Understanding Needs, Delivering Empathy and Improving the Delivery of Care

  • Understand the true needs of patients and defining what constitutes patient-centric
  • Exploring pitfalls in patient-centred care delivery and how healthcare providers can bridge that gap
  • How can providers connect and empathise with the personal experience of being a patient?