John Masud Parvez

Chief Information Officer Hoan My Medical Corporation

John Masud Parvez is the Chief Information Officer / Group IT Director  for Hoan My Medical Corporation. In this role, he leads the technology operation and also performs the digital transformation for 15 hospitals, 6 clinics, which has 5000 stuffs and severing 4 million patients per year. Previously he was Head of IT Project development for RMIT University, successfully performed the digital transformation to turn RMIT University Vietnam to a university of technology and design. Every technology pieces of RMIT University Vietnam, were all his projects to create the Australian student experience and business-operating model. This transformation covered RMIT Vietnam’s all campuses – Ho Chi Minh, Ha Noi and a new campus at Da Nang city.


His major strength is that he can work on their business model, service model and help them solve their problems or help them to improve their effectiveness / efficiency by implementing IT solution for their business / service model. This expertise makes him very competent as CIO, CSO or CEO.


He has international experiences at – Singapore, India, Bangladesh, Vietnam, Indonesia and Australia.


In social life, he turned his 4-year’s research on health eco system to a nonprofit organization named – Vietnam Social Health Revolution (VSHR). The vision and mission of VSHR is to make Vietnam successful on United Nations Sustainable Development Goals (SDG) 3 (health), 4 (Education and 17 (partnership for goals). Currently VSHR has 260 members, 15 nationwide initiatives and supported 250,000 Vietnamese people in last 2 year of time. To know more please visit –


Besides being founder, he is also taking the role of President and leading the team of 260 VSHR members to drive the initiative toward to its goals. 

Conference Day One – 31 July 2019

Wednesday, July 31st, 2019

11:35 AM Designing and Deploying a Digital-First Patient Engagement Strategy

  • Envisioning how great digital experience looks like and making strategic investments in engagement platforms
  • Synchronising digital with traditional platforms to deliver unified patient experiences
  • Amplifying patient interactions with mobile

Conference Day Two – 1 August 2019

Thursday, August 1st, 2019

4:35 PM PANEL: Perspectives from Patient Support Groups – Understanding Needs, Delivering Empathy and Improving the Delivery of Care

  • Understand the true needs of patients and defining what constitutes patient-centric
  • Exploring pitfalls in patient-centred care delivery and how healthcare providers can bridge that gap
  • How can providers connect and empathise with the personal experience of being a patient?

Post-Conference Workshops – 2 August 2019

Friday, August 2nd, 2019

1:00 PM Workshop D: Implementing an Omni-Channel Patient Engagement Strategy in Healthcare

  • Understand the opportunities of expanding channels of patient engagement and communication
  • Channels investment: What can healthcare providers prioritize amidst a multi-generational patient group?
  • The complexity of aligning and synchronizing experience across all channels
  • Develop action plans in terms of people, process and technology to deliver consistent, high-quality and reliable service across all channels

Check out the incredible speaker line-up to see who will be joining John.

Download The Latest Agenda