Conference Day Two – 1 August 2019
Thursday, August 1st, 2019
4:35 PM PANEL: Perspectives from Patient Support Groups – Understanding Needs, Delivering Empathy and Improving the Delivery of Care
- Understand the true needs of patients and defining what constitutes patient-centric
- Exploring pitfalls in patient-centred care delivery and how healthcare providers can bridge that gap
- How can providers connect and empathise with the personal experience of being a patient?