Looking Ahead at Australia’s Payment Landscape: Aligning Digital Capabilities with Modern Customer Needs
Ahead of Payments Innovation 2019, we further explore how four organisations have paved the way for greater payment capabilities through innovative new measures which are enabling better alignment with modern customer needs – broadening online payments platform use, and streamlining traditionally complex payment processes.
Within the last five to ten years, around the globe instant or real time payments (RTP) have gathered significant momentum. While RTP has been around for over 40 years in various guises, there has been a vast increase in the number of countries and regions implementing it in recent years. There have been many drivers for this increase in adoption: regulatory mandate or regulatory pressure e.g. the European Union; a collective industry decision to innovate e.g. the US; or an upgrade in domestic Automated Clearing Systems that expose the need to develop further payment capabilities.
Ahead of the Payments Innovation Summit 2019 grab a copy of this paper which explores key trends in the global real time payments market, presenting both the opportunities and challenges that may be relevant for the Australian market.
Building Real-Time Payments and API Capability: Enhancing Customer KPIs through Seamless Payment Experiences
The payments industry is leveraging emerging technologies to transform in areas such as digital identity, data protection and privacy, instant cross-border payments, and payments-channel integration to meet customer expectations and stay competitive as agile newcomers enter the industry. This Capgemini report explores some of the significant payments trends expected in 2019.