03 - 04 September, 2019 | Rydges Sydney Central, Sydney, NSW
Kate Byrne, Head of Payments & NPP at Bendigo & Adelaide Bank

Kate Byrne


Head of Payments & NPP
Bendigo & Adelaide Bank

Conference Day One: Tuesday, 3 September 2019

Tuesday, September 3rd, 2019


2:40 PM Bendigo & Adelaide Bank Case Study- Developing The Core Effective Tools And Internal Structures To Roll Out New Payment Products Across Its Whole Customer Base

An expanding arsenal of consumer expectations is leading to increasingly fragmented market demands; Bendigo have been able to manage large scale primary service delivery with real time payments alongside developing the capability for enabling new product initiatives in line with consumer demand to boost satisfaction. In this session learn how Bendigo & Adelaide looks to:

  • Onboard in-house capabilities to lead the way for empowering customer autonomy
  • Update internal infrastructure to allow smooth delivery and integration of new payment methods
  • Leveraging partnerships to establish solid core elements and free assets to focus on customer innovation
  • Manage a more efficient way of testing and launching new strategic payment solutions

Check out the incredible speaker line-up to see who will be joining Kate.

Download The Latest Agenda