28 - 29 November, 2018
Grand Copthorne Waterfront Hotel, Singapore

Conference Day One - Wednesday, 28 November 2018

8:00 am - 9:00 am Morning Refreshment and Registration

9:00 am - 9:10 am Chairperson Opening Remarks


9:15 am - 10:00 am OPENING KEYNOTE: Building a Unified Payment Network for Larger Scale and Greater Mass

·         The benefits of a unified and harmonised payment process to elevate digital payments uptake in Asia
·         Enabling digital payments growth through network advances between banks, retailers and technology solution providers to achieve critical mass
·         Strengthening digital payment models by tapping into effective cross-border collaborations
Mr Jeffrey Goh, Group Chief Executive Officer at Nets

Mr Jeffrey Goh

Group Chief Executive Officer

10:00 am - 10:30 am Asia's First Cross-Border Payment Alliance: A Game Changer to Strengthen Digital Economies in Southeast Asia

  • Connecting both telco and non-telco mobile wallets across borders to create a region-wide payment network to enable consumers to use their local mobile wallets when travelling
  • Linking different mobile wallet systems across the region to unify Asia’s fragmented payments scene
  • Driving the adoption of mobile payments to supports ASEAN’s push towards financial inclusion and vision of an integrated digital market
Mr Arthur Lang, Chief Executive Officer at Singtel International Group

Mr Arthur Lang

Chief Executive Officer
Singtel International Group

10:40 am - 11:25 am Morning Networking & Refreshment Break


         Innovating  payments to meet evolving   customer demands and preferences  in finance and retail
         Integrating scalable digital payment technologies with existing infrastructure for effective roll-outs
         Evaluating effective adoption strategies: Current customer base vs. new customers across markets in Asia
Mr Aprajit Sharma, Head of Payments & Receivables Technology at Citibank Singapore

Mr Aprajit Sharma

Head of Payments & Receivables Technology
Citibank Singapore

Mr Milind Sanghavi, Head of Digital Payments at OCBC Bank Singapore

Mr Milind Sanghavi

Head of Digital Payments
OCBC Bank Singapore

Mr Nicholas Lee, Chief Executive Officer at EZ Link

Mr Nicholas Lee

Chief Executive Officer
EZ Link

Mr Nagesh Devata, General Manager, Cross-Border Trade, Southeast Asia at PayPal

Mr Nagesh Devata

General Manager, Cross-Border Trade, Southeast Asia

Mr Masaya Mori, Global Head of Rakuten Institute of Technology at Rakuten

Mr Masaya Mori

Global Head of Rakuten Institute of Technology

12:15 pm - 12:45 pm KEYNOTE: Leading and Driving Digital Payments Growth in Asia

·         Ensuring your payments systems are operationally built for continuous innovation and upgrades
·         Strengthening banking and payments infrastructure to provide value-added offerings
·         Launching new payment services with remarkable speed and agility to capture growing opportunities in Asia’s payments market

12:45 pm - 1:45 pm Networking Lunch

1:45 pm - 2:30 pm FIRESIDE CHAT: Leveraging Real-Time Payments to Win the Battle for Market Dominance

·         How do current “real-time payments” schemes work in the region and how can they benefit financial institutions and their customers?
·         Tapping into the advantages of real-time payments to enhance digital payments service delivery and experience
·         Lessons learnt from global real-time payments projects and applications for the Asian market
Mr Rahul Bhargava, Director for Payments Markets Initiatives at SWIFT

Mr Rahul Bhargava

Director for Payments Markets Initiatives

Mr Gautam Aggarwal, Group Head & Senior Vice President, Domestic & Real-time Payments at Mastercard

Mr Gautam Aggarwal

Group Head & Senior Vice President, Domestic & Real-time Payments

Structured to maximise interaction and in-depth focus on a topical subject matter, attendees will have the opportunity to participate in two roundtable sessions of their choice, which has close relevance to their area of expertise or scope of responsibility


Roundtable 1

2:30 pm - 3:00 pm Achieving Payments Interoperability for Ease of Transactions

Roundtable 2

2:30 pm - 3:00 pm Deploying P2P as Value-Added Payment Service

Roundtable 3

2:30 pm - 3:00 pm Tapping into Cryptocurrency as an Evolving Payment Mode
Mr Carney Mak, Digital Currency Subcommittee at ACCESS - Singapore Cryptocurrency & Blockchain Industry Association

Mr Carney Mak

Digital Currency Subcommittee
ACCESS - Singapore Cryptocurrency & Blockchain Industry Association

Roundtable 4

2:30 pm - 3:00 pm Managing Cross-Border Payments: Costs, Risks and Efficiencies


3:00 pm - 3:30 pm Speed Networking

3:30 pm - 4:10 pm From a Transit Payment to a New Digital payment Provider: Establishing a New Payment Ecosystem

 ·        Leveraging existing transit payments infrastructure to develop contactless payment systems in a cost-effective manner
·         Developing a digital payment ecosystem to convert existing customers onto the new platform
·         Capturing payments opportunities across all market segments including senior citizens and students 
Mr Nicholas Lee, Chief Executive Officer at EZ Link

Mr Nicholas Lee

Chief Executive Officer
EZ Link

4:10 pm - 4:50 pm Scaling Digital Payments Business by Deploying QR Code-Based Payment Services

  • Successfully implementing QR code-based payment services in Indonesia: How to ensure compliance and accelerate market buy-in
  • Setting up the QR code payment infrastructure: Overcoming the challenges and rolling it out successfully
  • Expanding the use of QR code payments with e-commerce and merchant partners

Mr Budi Gandasoebrata, Managing Director – GO-PAY at GO-JEK

Mr Budi Gandasoebrata

Managing Director – GO-PAY


4:50 pm - 5:30 pm Using AI to Secure Payments, Enhance Customer Experience and Establish Trust

  • Integrating and analysing massive amounts of structured and unstructured data for more effective decision-making
  • Detecting illegal money flow and overcome malicious activity in a quicker manner
  • Monitoring real-time customer behavior to secure vulnerabilities and prevent fraud in payments
Mr Guru Bhat, General Manager of Technology & Head of Engineering at PayPal

Mr Guru Bhat

General Manager of Technology & Head of Engineering

5:30 pm - 5:40 pm Chairperson Closing Remarks & End of Day 1