20 - 22 November, 2019
| Novotel Canberra, Canberra, ACT
Conference Day Two: Friday, 22nd November 2019
8:30 am - 9:00 am
Conference Registration and Welcome Coffee
9:00 am - 9:10 am
Opening Remarks by IQPC and the Conference Chair
Julie Sloan OAM -
Chief Executive Officer,
Workforce Planning Global
9:10 am - 9:50 am
Optimising the Workforce through Analytics and Organisational Design
Quentin O’Grady -
Global Lead Analytics and Organisational Design,
Workforce Planning Global
Quentin is a workforce planning expert recognised both domestically and internationally for his work in workforce planning, strategy, analytics and organisational design. He is a Fellow of the Australian Human Resources Institute and has worked across the tertiary sector, public (Commonwealth and State), private and not-for-profit in implementing workforce planning solutions.
In this session:
- Understanding the spectrum of workforce planning from strategy development, operational workforce planning, workforce analytics and organisational design
- Guiding participants through tangible approaches covering foundation, intermediate and advanced capabilities, and
- Determining how practitioners can integrate approaches with that of the business
9:50 am - 10:30 am
Leveraging Data to Build Sustainable Reporting and Analytics in a Strategic Workforce Plan
Monte Kainth -
Principal Manager - Organisational Integrity & Reporting,
Transport for NSW
To support workforce planning activity, the effective use of data needs to reflect the current and the predictive future state of the workforce. The utilisation of data can provide business insights that enable the implementation of future workforce strategies. Leveraging data to build sustainable reporting will strengthen your strategic workforce plan.
In this session:
- Transforming core data to tell a story that will create the basis of a workforce plan
- Utilising data to support workforce planning activity
- Providing business insights through the effective use of data
- Leveraging data to build sustainable reporting and analytics
Speaker:
10:30 am - 11:00 am
MORNING TEA AND NETWORKING BREAK
11:00 am - 11:40 am
CASE STUDY: Utilising Workforce Planning to Create Agile Teams and Build Flexibility in a Changing Work Environment
Alexandra Geddes -
Director Strategy, Service NSW for Business,
Service NSW
The digital transformation of government has influenced how teams operate. In response to this transformation, Service NSW has created an agile workforce to deliver its innovative range of digital products and programs that have a social impact on the community. Effective workforce planning is needed to deliver with agility and flexibility whilst working in an environment with partner agencies and key stakeholders who have competing demands.
In this session:
- Implementing processes to create an agile approach to create cutting edge digital products and customer support through a range of channels
- Designing pilots as a key element to de-risk projects
- Creating a flexible work environment to deliver job satisfaction
- Retaining and attracting talent to create a high-performing team when delivering new projects
Speaker:
11:40 am - 12:20 pm
Leveraging Strategic Workforce Planning to Drive the HR Decision Making Process
Fiona Mackin -
Manager Strategic Workforce Planning,
TAFE NSW
The development of an effective strategic workforce planning process requires data that forecasts the gaps in capabilities across the workforce. Improving operational workforce planning will build the workforce of the future and ensuring this aligns with the strategic goals of the business. To assist in the decision making of human resource functions will require a centralised strategic workforce planning process.
In this session:
- Understanding the workforce capabilities of five different regions
- Utilising easy to use platforms to access workforce data for forecasting
- Developing an effective strategic workforce planning process that aligns with the strategic goals of the business
Speaker:
12:20 pm - 1:20 pm
NETWORKING LUNCH
1:20 pm - 2:00 pm
CASE STUDY: Understanding the Learning Priorities of the Workforce and Implementing a Diverse Learning Management System
Sonia Battye -
Manager, Strategic Workforce Planning,
Department of Planning Industry & Environment
The new machinery government changes have merged the Department of Planning and Environment with the Department of Industry, renaming the combined body the Department of Planning, Industry and Environment. This will shift the workforce and require new strategies to drive business development. The implementation of LinkedIn Learning in the Department of Industry aims to fill learning gaps with the use of diverse, flexible learning. With this recent role out the aim is to have at least 70% uptake within the first 6-12 months of this new method to upskill and train the workforce.
In this session:
- Utilising LinkedIn Learning in the workforce plan to drive business development
- Implementing a capability framework approach to learning to manage the merge of departments
- Driving effective communication to incorporate LinkedIn Learning to the current Learning Management System
Speaker:
Sonia Battye
Manager, Strategic Workforce PlanningDepartment of Planning Industry & Environment
2:00 pm - 2:40 pm
Determining the Value of Strategic Workforce Planning to Achieve Business Goals
Nanine Artup -
Workforce Strategy Manager,
Sydney Trains
The role of a workforce planner varies according to the workforce capabilities and the strategic goals of the business. Understanding big data, outlining what can improve workforce capabilities and implementing effective strategies to create the workforce of the future are key areas of focus to achieve a strategic workforce plan. Sydney Trains has realised the importance of strategic workforce planning and are moving towards a future workforce.
In this session:
- Understanding the importance of the role of strategic workforce planning
- Determining the value of strategic workforce planning
- Implementing strategies to achieve the workforce of the future
Speaker:
2:40 pm - 3:10 pm
AFTERNOON TEA AND NETWORKING BREAK
3:10 pm - 3:50 pm
CASE STUDY: Implementing Flexible Scenario Planning to Future Proof Your Strategic Workforce Plan
Darin Fox -
Project Lead, Long Term Workforce Strategy,
Sydney Water
To respond to the complex challenges of the future, Sydney must move towards a water sensitive city. How far we go in the journey towards being water sensitive by 2040 is not yet clear, therefore influencing Sydney Water’s role. Sydney Water’s long-term workforce strategy is focusing on scenario planning and experimentation to determine which approaches need to be taken to create flexibility in a strategic workforce plan.
In this session:
- Understanding the complex inter-relationship between an internal workforce and external factors such as pressures of affordability, aging assets, and potential for climate change
- Identifying the capabilities of the business to determine what needs to change to align with strategic business goals
- Utilising workforce analytics and predictive data analytics to determine gaps in capabilities
- Using flexible scenario planning to constantly test hypothesis to determine the best approach to creating the future workforce
Speaker:
3:50 pm - 4:30 pm
SPEAKER PANEL: Understanding the Future Work Environment and the Move Towards Soft Skill Requirements
Sally Lowe -
Assistant Director Workforce Planning & Analytics,
Australian Financial Security Authority
Darin Fox - Project Lead, Long Term Workforce Strategy, Sydney Water
Sonia Battye - Manager, Strategic Workforce Planning, Department of Planning Industry & Environment
The emerging changes in operational workforce planning require an analysis on the existing workforce to create strategies that will impact the future of skills and capabilities. Hard skills are teachable and measurable abilities whereas soft skills are the traits that make a good employee. Both soft skill and hard skill are being built into workforce planning to fill in the gaps of future role and capabilities. The aim is to strengthen the leaders of the future and align their strengths to achieve strategic goals of the organisation.
In this session:
- Incorporating soft skills capabilities into strategic workforce planning to develop a future ready operating environment
- Focusing on behavioural skills rather than technical skills to fill gaps in role capabilities
- Understanding how soft skills will influence future leaders
Panelist:
Sally Lowe
Assistant Director Workforce Planning & AnalyticsAustralian Financial Security Authority
Sonia Battye
Manager, Strategic Workforce PlanningDepartment of Planning Industry & Environment
