27 - 28 November, 2019 | Hilton, Brisbane

Digital Healthcare Day Two: Thursday, 28 November 2019

8:00 am - 8:50 am Registration and Networking

8:50 am - 9:00 am Opening Remarks from the Chair

Belinda Berg, A/Operations Director at Mackay Hospital and Health Service

Belinda Berg

A/Operations Director
Mackay Hospital and Health Service

9:00 am - 9:30 am eHealth Queensland’s Four Year Roadmap and 2025 Vision for Cyber Security Prevention in Queensland

With Digital Transformation already underway across Queensland Health and cyber security playing an integral role in its success, , John explains their 4 year roadmap and 2025 vision to create a safer more secure healthcare environment. Learn how to:

  • Focus on the basic requirements for cyber security to build sound foundations for protecting data and detecting and responding to security incidents
  • Be more pragmatic about security through governance and risk management
  • Embrace the future of cyber security in Queensland, including the opportunity for automation and robotics and for consistency in cyber security capability, readiness and awareness across jurisdictions
John Borchi, Chief Information Security Officer at eHealth Queensland

John Borchi

Chief Information Security Officer
eHealth Queensland

9:30 am - 10:00 am Solution Provider Session

This panel will feature leaders who are brave enough to share their own failures and how they were able to overcome them so that you don’t have to make the same mistake. Featuring EMR journeys at different stages of development and implementation, learn:

  1. What didn't work
  2. What could have been done differently
  3. What to keep in mind if you’re experiencing what they experienced
David Bullock, Chief Information Officer at Torres and Cape Hospital and Health Service

David Bullock

Chief Information Officer
Torres and Cape Hospital and Health Service

Renea Collins, Clinical Director Clinical Informatics at Metro South Health

Renea Collins

Clinical Director Clinical Informatics
Metro South Health

10:30 am - 11:00 am Spotlight Interview: The Building Blocks a Robust ICT Governance Framework at Cairns and Hinterland Hospital and Health Service

Many organisations don’t have a full handle on the governance required to make prudent IT investment decisions. Learn about the importance of placing ICT governance at the forefront to:

  • Ensure secure and consistent data sets that comply with privacy and confidentiality legislation and reporting standards 
  • Achieve positive returns on investment from our digital health projects and mitigate reputational risk 
  • Drive discussion around practicalities, capacity and future-proofing before investing in a new system
  • Ensure all business arms have a clear understanding of how and why ICT governance is so important
Scott Pickard, Operations Manager Digital Health Services at Cairns and Hinterland Hospital and Health Service

Scott Pickard

Operations Manager Digital Health Services
Cairns and Hinterland Hospital and Health Service

11:00 am - 11:30 am Networking Morning Tea

11:30 am - 12:00 pm Lessons Learned from Queensland’s $110 Million Integrated Care Program to Improve Quality of Care for Chronic and Complex Patients

Queensland Health invested $110 Million to roll out their nursing and midwifery navigation tool for 400 senior nurses across Queensland. As the largest integrated care program in Australia, it integrates big data, ICT infrastructure and predictive modeling to determine how we can better coordinate care for a chronic and complex patient cohort. Learn how to:

  • Optimise patient flow and massively reduces length of stay, emergency department representations and preventable hospital readmissions
  • Develop a robust ICT infrastructure, with insight into their “Compass” care coordination system and patient predictive modelling application
  • Use administrative data to help draw a holistic picture of a patient’s clinical profile
Chris O’Donnell, Director of Nursing – Practice Innovation at Queensland Health

Chris O’Donnell

Director of Nursing – Practice Innovation
Queensland Health

12:00 pm - 12:30 pm A Nursing Perspective: Overcoming Barriers to Change in Clinical Practice in the Digital Hospital

Since nurses are the nation's largest healthcare profession – and very often are our change champions – it goes without saying that we can learn a lot from them, particularly in regards to overcoming common barriers to change in the digital hospital settings. Learn how to address the:

  • Aging workforce, particularly in regards to digital literacy and efficacy of use
  • Physical/Environmental – devices, physical space, maintenance, supply, training
  • Status quo, such as overcoming the fear of technology and stepping out of our comfort zone
  • Acceptance of permanent change – preconceived ideas of digital and the idea that digital is an ‘option’
  • Barriers to positive engagement in the training process

12:30 pm - 1:30 pm Networking Lunch

1:30 pm - 2:00 pm Managing Without EMR: What Alternatives Do Regional and Rural Sites Leverage in Digital Health?

Have you ever imagined life with EMR? Large regional hospitals don’t have this luxury, with a further 26 smaller hospitals experiencing limited access to the full suite of digital care. So what alternatives in digital health do they leverage to continue to deliver quality care? Learn how they:

  • Utilise and integrate legacy systems to optimise data sharing
  • Make the most of what you’ve got by patching available technologies together to come up with a reasonable digital platform that doesn’t have an EMR
  • Overcome challenges around working with old infrastructure and bringing them into the 21st Century
  • Integrate with primary health care in regional and rural site through partnerships and create digital health pathways for GPs
Dr Martin Byrne, Executive Director Medical Services at Darling Downs Health

Dr Martin Byrne

Executive Director Medical Services
Darling Downs Health

2:00 pm - 2:30 pm Big Picture: Inspiring and Leading your Organisation to Achieve a Successful Digital Transformation

With an annual operational and capital budget of approximately $490 Million, eHealth Queensland is charged with delivering over $1 Billion in ICT enabling programs and projects for Queensland Health. Queensland’s focus on digital health is putting it ahead of the rest of Australia. However, successful digital transformation demands strong leadership. Learn how to:

  • Build organisational ownership of a digital transformation strategy 
  • Inspire and include purpose into the change program, by asking the core question of “why”?  
  • Embed innovation into the culture 
  • Use digital pilots to build confidence and trust top down

2:30 pm - 3:00 pm Networking Afternoon Tea

3:00 pm - 3:30 pm How Queensland Health is Standardising User Adoption to Achieve Consistent Clinical Practice Across the State

With 16 independent Hospital and Health Services across Queensland Health, Renea will provide the State-wide perspective on standardising user adoption to ensure consistency of clinical practice across the State. Learn how to:

  • Use informatics to monitor, track and standardise usage of iEMR and drive user behaviour to improve benefits
  • Overcome challenges to culture and standardising a federated versus decentralised health service model
  • Determine an appropriate operational support model where, as a matter of discussion, very little is being forecasted on how much each Health Service needs for user adoption support
Renea Collins, Clinical Director Clinical Informatics at Metro South Health

Renea Collins

Clinical Director Clinical Informatics
Metro South Health

3:30 pm - 4:00 pm How Gold Coast Health Uses Design Thinking Innovation to Support the Implementation of Australia’s First Large Scale PACS Implementation

Gold Coast Health implemented their own medical imaging informatics solution into the cloud – the first of this scale in Australia – to address the need for greater efficiencies in workflow and operations.  Learn how to: 

  • Build agility, flexibility and financial efficiency to be able to scale up your solution
  • Shift your technology team from maintaining hardware to working more collaboratively with the business 
  • Adopt new ways of thinking around the use of technology and solution design to leverage the technology’s full potential 
Jason Sawtell, Director of Information Technology Services at Gold Coast Hospital and Health Service

Jason Sawtell

Director of Information Technology Services
Gold Coast Hospital and Health Service

4:00 pm - 4:00 pm Conference Closed