27 - 28 November, 2019 | Hilton, Brisbane

Health Facility Design and Development Day One: Wednesday, 27 November 2019

8:00 am - 9:00 am Registration and Networking

9:00 am - 9:10 am Opening Remarks from the Chair

Dr Robyn Henderson, Executive Director Nursing and Midwifery at West Moreton Health

Dr Robyn Henderson

Executive Director Nursing and Midwifery
West Moreton Health

9:10 am - 9:40 am Spotlight Interview: Spot Opportunities that Arise with Change: Lessons Learned in Ensuring a Smooth Transition into Australia’s First Large Scale Digital Hospital

Becoming a digital hospital has put the Princess Alexandra Hospital at the forefront of healthcare innovation and technology. However, transitioning into a large-scale digital hospital is highly complex. The trick is to spot the opportunities that arise with change to ensure a smooth transition. Learn how to:

  • Achieve shared ownership and a common denominator to build a culture that drives change
  • Be resourceful to achieve innovation excellence by striking the right balance between what you have and what you want 
  • Redefine teams, organisational structures and governance to build an agile workforce, environment and new models of care
Veronica Casey, Nursing and Midwifery Executive Services - Princess Alexandra Hospital at Metro South Health

Veronica Casey

Nursing and Midwifery Executive Services - Princess Alexandra Hospital
Metro South Health

9:40 am - 10:10 am Paving the Way for Future Expansion with the $124 Million Ipswich Hospital Redevelopment Stage 1A

In 15 years, there will be twice the number of residents in Ipswich as there are today. For the next five years, West Moreton Health Service is investing $124.4 Million in the redevelopment plans for Ipswich Hospital to increase clinical capacity and deliver the region’s health care needs well into the future. Learn how to:

  • Future proof your master plan by refreshing your projections to ensure relevance and feasibility of design
  • Distil a team culture for being agile and flexible in the changing environment 
  • Manage demand during the infrastructure process with an ‘enabling stage’, with insight into challenges around relocating the Ipswich mental health unit
Eleri Carrahar, Interim Executive Director Medical Services at West Moreton Hospital and Health Service

Eleri Carrahar

Interim Executive Director Medical Services
West Moreton Hospital and Health Service

10:10 am - 10:40 am Benefits and Lessons Learned from Global Examples of Rapid Infrastructure Deployment

Dr Douglas Randell and Andrew Stone will provide global examples of effective and appropriate infrastructure in instances of man-made and natural disasters. Learn how Australia can apply rapid deployment of health infrastructure to:

  • Save lives and money when refurbishment needs and distance are prohibitive
  • Provide quality infrastructure by rolling it out quickly
  • Provide beds for aging hospitals and population growth without building a new hospital
Dr Douglas Randell, Group Medical Director at Aspen Medical

Dr Douglas Randell

Group Medical Director
Aspen Medical

Andrew Stone, General Manager - Mobile Health Units at Aspen Medical

Andrew Stone

General Manager - Mobile Health Units
Aspen Medical

10:40 am - 11:00 am Speed Networking

An effectively structured interactive session designed to help you expand your network through one-on-one focused conversations. Bring your business cards!

11:00 am - 11:30 am Networking Morning Tea

11:30 am - 12:00 pm How Queensland Health’s Infrastructure Capabilities will Improve the Efficiency and Delivery of Your Projects

Queensland Health’s Capital Infrastructure Delivery team is dedicated to improving their capabilities in developing and delivering projects to allow for faster, cheaper, more efficient infrastructure delivery. Learn about:

  • Internal and external challenges impact Queensland health’s experience and past performance
  • Key initiatives and milestones to help them improve infrastructure capabilities across Queensland Health  
  • Stakeholders involvement and consultation and its influence on infrastructure planning, development and delivery
Matt Gemmel, Director, Capital Infrastructure Delivery at Queensland Health

Matt Gemmel

Director, Capital Infrastructure Delivery
Queensland Health

Fiona Brewin-Brown

Senior Director - Capital Infrastructure Delivery
Queensland Health

12:00 pm - 12:40 pm Campfire Session: Ensure Healthcare Project Success through Effective Leadership and Influence

Effective stakeholder engagement and communication is critical to project success. In this session, you will learn how to apply the three core elements of influence – connection, value and proof – to ensure successful project delivery. Learn how to:

  • Build alignment and trust with your stakeholders
  • Focus on solutions rather than problems
  • Help others feel safe and reduce risk when influencing
  • Use an “influence checklist” to impact more effectively and more often
Anthony Bonnici, Director at Move Mountains

Anthony Bonnici

Move Mountains

12:40 pm - 1:30 pm Networking Lunch

1:30 pm - 2:00 pm Master Planning for a New Toowoomba Hospital to Meet Increasing Population Growth and Healthcare Demand

Toowoomba is a growing city and a key challenge is ensuring infrastructure and services keep pace with growth in Toowoomba. Learn about the challenges and areas of focus for the business case and master plan of providing health services at the Baillie Henderson Hospital site 6.5 km north of the existing hospital. Damian will walk us through the key considerations, including:

  • Moving clinical services – key staging challenges and considerations for the business case
  • Master planning – key considerations for supporting acute clinical services in a new location
  • Opportunities and innovations – key learnings that Building Queensland is implementing from previous business cases
Damian Gould, Chief Executive Officer at Building Queensland

Damian Gould

Chief Executive Officer
Building Queensland

Logan hospital is undergoing more than half a Billion dollars worth of projects including a $460 Million major expansion. But how are they managing multiple simultaneous projects onsite while still operating the hospital? The team will take us through key elements for a successful development in a live hospital environment. Learn how to:

  • Develop strategy and contingency planning to deliver the project sequences with minimal disruption 
  • Drive strong stakeholder engagement to ensure smooth operations, a shared vision and create meaningful relationships between builders, clinicians and end users
  • Put the practicalities front of mind when developing in a live hospital environment
  • Use regular feedback loops to monitor the stakeholders and their readiness to adopt change through

Colin Robertson

Director Capital Projects
Metro South Health

Kate Ramsay

Project Manager Change Management - Logan Hospital Expansion
Metro South Health

Rita Forni

Senior Director Health Infrastructure Planning
Metro South Health

Supply chains can account for as much as 30% of total hospital costs, which can have a profound impact on procurement effectiveness across capital works and Goods and Services. But how can hospitals deliver high-quality but affordable services in a continually changing market that faces sustainability pressures? This panel will explore key challenges, considerations and strategies to drive procurement effectiveness and better visibility to optimise clinical outcomes and cost savings. Learn how to:

  • Maintain the dynamic balance between reducing costs and providing high quality care
  • Explore intestate opportunities to collaborate and achieve commercial efficiencies 
  • Redesign your supplier-contractor relations through more collaborative governance 
  • Leverage innovation, market intelligence and data in procurement

Victoria Frewin

Chief Procurement Officer
Queensland Health

Sam Betros, Project Director - Caboolture Hospital Redevelopment Project at Metro North Health

Sam Betros

Project Director - Caboolture Hospital Redevelopment Project
Metro North Health

Steven Jennings, Senior Director Procurement & Supply at Metro South Health

Steven Jennings

Senior Director Procurement & Supply
Metro South Health

3:00 pm - 3:30 pm Networking Afternoon Tea

3:30 pm - 4:00 pm Gold Coast University Hospital Post-Transition Journey: Learn How to Overcome Challenges and Continually Improve Post Opening

The $1.76 Billion Gold Coast University Hospital opened back in 2013 but it continues to experience post-transition challenges and discover new areas for improvement. Toni will explain key challenges and lessons learnt post-opening. Learn how to:

  • Overcome challenges around project structure and set up, legalities and approval and liveability of design
  • Address post-implementation design considerations, such as the need to design for dementia specific care and complex behaviours 
  • Design for productivity across the building (vertically and horizontally) and consider the impact of design on staff wellbeing, access, workflow and experiences
  • Conduct regular post implementation reviews and benefits realisation to ascertain what is or isn’t working, and adapt the budget and building accordingly

4:00 pm - 4:30 pm Learn How to Build Sound IT Infrastructure to Support Large and Complex Digital Facilities

Drawing from his experience at the Sunshine Coast University Hospital, Children’s Hospital Queensland and Herston Quarter Redevelopment, Peter shares key lessons learnt for building a large and complex digital hospital. Learn how to:

  • Integrate IT and capital works to ensure device placement and availability of IT services in parallel to facility design
  • Adopt LEAN IT methodology to achieve more efficient physical design and operations
  • Overcome challenges in bringing a facility online, including ICT commissioning, system integration and multiple stakeholder management 
Peter Ganter, Director ICT - STARS at Metro North Hospital and Health Service

Peter Ganter

Director ICT - STARS
Metro North Hospital and Health Service

4:30 pm - 5:00 pm Top Tips: Deliver Projects on Time and on Budget with Cost-Effective Procurement Decisions

We all fall into the same trap where we spend more money than we get funded for. Steven will share his top tips for how we can drive cost effectiveness, quality improvement and innovation. Learn how to:

  • Interact and build rapport with clinicians and vendors to build trust and comradeship
  • Involve clinicians more readily in procurement decisions to influence and challenge clinicians in relation to the products they use versus what the budget allows
  • Use market intelligence, big data and benchmarks to inform decision making and drive improvement across the board
Steven Jennings, Senior Director Procurement & Supply at Metro South Health

Steven Jennings

Senior Director Procurement & Supply
Metro South Health

5:00 pm - 5:00 pm Networking Drinks