Presentation

Leveraging Technology to Build, Enable and Enhance a Service Improvement Unit to Improve Patient Flow and Operations

Leveraging Technology to Build, Enable and Enhance a Service Improvement Unit to Improve Patient Flow and Operations

In this presentation from Queensland Healthcare Week 2018, Belinda Berg, Director Service Improvement at Mackay Hospital and Health Service, explores:

  • Key guidelines for structuring a major improvement project and using improvement methodology to service improvement unit, with the learnings applicable to any major change management program
  • How Mackay HHS is working through the phases and pitfalls of cultural shifts and selecting and integrating eHealth solutions like iEMR to assist with patient flow
  • Change must be driven by your leaders – Necessity for leadership’s commitment to culture improvement

Logan-Bayside Network around the Future Hospitals Program – Maintaining Business as Usual in Light of a Major Change Management Project

Logan-Bayside Network around the Future Hospitals Program – Maintaining Business as Usual in Light of a Major Change Management Project

In this presentation from Queensland Healthcare Week 2018, Cameron Ballantine, Chief Information Officer at Metro South Health, explores: 

  • Managing the transition to a fully digital environment by regularly consulting local clinicians, creating an extensive change champion network and establishing a comprehensive governance structure to increase visibility right across the organisation and health service
  • Measures for success, including improvements in stakeholder experiences, digital literacy and culture and reduced variation in care processes
  • Organisational readiness – The impactful role of leaders, culture and ICT and electrical infrastructure to support digital implementation and transformation

Thinking from the Clinician’s Perspective to Overcome Challenges in Retrofitting Technology

Thinking from the Clinician’s Perspective to Overcome Challenges in Retrofitting Technology

In this presentation from Queensland Healthcare Week 2018, Judy Morton, Executive Director Nursing & Midwifery at Townsville Hospital and Health Service and Sari Holland, Midwifery Unit Manager at Townsville Hospital and Health Service, explores:

  • Staff-centric – It should be about enabling clinicians to work more effectively for patients
  • Stakeholder management – The difficulty and compassion of meeting somewhere in the middle when you have a high level of competing opinions and expectations
  • Change management initiatives to disrupt clinicians’ natural habits as they enter the new digital environment and experience new models of care
  • Procurement and resourcing decision making processes to manage high costs associated with retrofitting

Innovative Asset Infrastructure Solutions Transforming Healthcare Delivery in the Digital Age

Innovative Asset Infrastructure Solutions Transforming Healthcare Delivery in the Digital Age

In this presentation from Queensland Healthcare Week 2018, Michael Campbell, Senior Director of Facilities & Capital Infrastructure at Queensland Children’s Hospital, explores: 

  • Using digital twins to accurately model the performance and adjust the functioning and operation of the advanced tri-generation energy plant
  • Reducing the carbon footprint of major healthcare and research buildings in Brisbane through tri-gen operations
  • Deploying digital ePlan solutions for building plans as well as completing advanced forward planning of state-wide healthcare facilities and infrastructure to deliver care close to local communities