Thinking from the Clinician’s Perspective to Overcome Challenges in Retrofitting Technology

Thinking from the Clinician’s Perspective to Overcome Challenges in Retrofitting Technology

In this presentation from Queensland Healthcare Week 2018, Judy Morton, Executive Director Nursing & Midwifery at Townsville Hospital and Health Service and Sari Holland, Midwifery Unit Manager at Townsville Hospital and Health Service, explores:

  • Staff-centric – It should be about enabling clinicians to work more effectively for patients
  • Stakeholder management – The difficulty and compassion of meeting somewhere in the middle when you have a high level of competing opinions and expectations
  • Change management initiatives to disrupt clinicians’ natural habits as they enter the new digital environment and experience new models of care
  • Procurement and resourcing decision making processes to manage high costs associated with retrofitting


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