In this presentation from Queensland Healthcare Week 2018, Judy Morton, Executive Director Nursing & Midwifery at Townsville Hospital and Health Service and Sari Holland, Midwifery Unit Manager at Townsville Hospital and Health Service, explores:

• Staff-centric – It should be about enabling clinicians to work more effectively for patients
• Stakeholder management – The difficulty and compassion of meeting somewhere in the middle when you have a high level of competing opinions and expectations
• Change management initiatives to disrupt clinicians’ natural habits as they enter the new digital environment and experience new models of care
• Procurement and resourcing decision making processes to manage high costs associated with retrofitting