28 - 30 October, 2019
| Sir Stamford Circular Quay, Sydney, NSW
Conference Day Two: Wednesday, 30th October 2019
9:00 am - 9:30 am
Coffee And Registration
9:30 am - 9:40 am
Conference Opening – Remarks from the Conference Chairperson
9:40 am - 10:20 am
From Colors To Dollars – How Teachers Mutual Bank Are Re-thinking The Concept And Measurement of Non Financial Risk To Improve Board Prioritization And Funding Of The Risk Profile
Neil Kenzler -
Chief Risk Officer,
Teachers Mutual Bank
Neil has a few problems – with the bifurcation of “financial” and “non financial risk”, with the regulator’s approach towards the subject, with how “non financial risk” is being measured and with how most organizations are failing to prioritize and manage the risk. For the last few months, he’s spent time addressing these problems. In this session, he’ll share how he did that by talking to Teachers Mutual Bank’s journey around re-thinking the approach towards how non financial risk is being viewed, owned, managed and mitigated by sharing insights around:
- Why classifying operational risks as “non financial” is setting organizations up to fail
- How to evolve operational risk indicators from color codes into financial implications emerging from the risk profile
- Creating an effective communication and reporting strategy for improved risk professional effectiveness and business buy in
10:20 am - 11:00 am
BlackRock Case Study: Implementing and Embedding Enterprise Risk Frameworks In A Scalable, Efficient, And Effective Manner
Dominic Keh -
Head of Enterprise Risk Management,
BlackRock Australia
Dominic Keh, Head of Enterprise Risk Australia and Regional Co-Head of Enterprise Risk Asia-Pacific, joined BlackRock in 2010 shortly after the merger with BGI which has seen BlackRock become the world’s largest Investment Manager. He has been central to the rollout of BlackRock’s Enterprise Risk Framework across Australia and Asia-Pacific legal entities. This session will see Dominic share:
- How BlackRock’s ERM Framework captures the full spectrum of risks, including non-financial risks
- Integrating a consistent firm-wide ERM Framework, post a merger with different entities
- Key success factors and challenges in rolling out an effective fit-for-purpose risk appetite framework
- Moving ERM from being a box-ticking exercise to an integral part of Senior Management decision making
- How automation brings a more proactive approach to BlackRock’s risk management journey
11:00 am - 11:20 am
Morning Tea
11:20 am - 12:00 pm
Panel Discussion: Breaking Siloes Across The 3 Lines Of Defence To Bring Transparency To Non Financial Risk Management And Improve Regulatory Compliance
Stuart Mills -
Head of Group Operational Risk and Group Insurance,
Westpac Group
Jason Holandsjo - General Manager - Group Compliance, Australia Post
Luke Hyde - Head of Governance and Risk, Customer Operations, MLC Life Insurance
Bruce Cuthbertson - Head of Operational Risk and Compliance, Institutional, ANZ Group
Your risk management program is only as effective as the line of communication and clarity of processes and responsibilities across the 3 lines of defence. It’s common knowledge that being effective at this is a challenge most large financial institutions face and this panel will see risk leaders from each of the lines offering perspectives around how to improve on this aspect.
- Building a resilient, competent and future-proof team of non-financial risk leaders
- Rethinking the key roles and reporting structures to improve agility, communication and accountability of operational risk management
- Building operational readiness to manage and respond to threat exposures
12:00 pm - 12:40 pm
What Research Shows Around Australia’s Non Financial Risk Management Frameworks And Their Scope For Improvement
Dr. Jolene Morse -
Head of Risk Models and Support, Business Banking Risk,
Bendigo & Adelaide Bank
Jolene recently undertook market research with leading Australian CROs around non financial risk management practices and how they tie into the broader enterprise risk management discussion. She has found some interesting insights around how Australian financial institutions are set up for the new era of threats and in this session will share findings around:
- Aspects of risk management that Australian banks are strong on
- Moving from a piece meal, opportunity based risk management approach towards a strategic risk management and prioritization approach
- Where risk management practices come undone when integrating them into an enterprise risk management framework
- Overcoming challenges with embedding complex frameworks into BAU processes
- What can we learn from international banks and their risk models
Dr. Jolene Morse
Head of Risk Models and Support, Business Banking RiskBendigo & Adelaide Bank
12:40 pm - 1:40 pm
Lunch Break
1:40 pm - 2:20 pm
Maturing Technology Risk Practices Within Operational Risk Management To Improve Resilience In The Cyber Landscape
Rohan Wickremesinghe -
Program Integration Leader - Technology Risk and Compliance - Lynx Migration,
TAL
It is estimated that about 8% of organisations are currently using purpose built Governance, Risk and Compliance software as a way to enhance risk capability around their technology assets. However, with organisations depending on technology, the risk is higher. This session will explore:
- How has the profile of technology risks evolved over the last few years?
- How can we better define our technology asset environment and associated risks?
- How can we bring more quantitative measures to showcase tech risk criticality?
- How to can we better work with Cyber, BCM and front-line teams to improve tech risk management?
Rohan Wickremesinghe
Program Integration Leader - Technology Risk and Compliance - Lynx MigrationTAL
2:20 pm - 2:40 pm
How REST Is Leveraging Non Risk Management As A Source For Competitive Advantage Through A Robust Process, Technology And Controls Set Up
Gemma Kyle -
Group Executive, Corporate Services,
REST
At REST, Gemma leads a unique set up towards risk management that’s improved visibility, periodization and management of risk and set a solid framework for incremental benefits that can be derived from emerging technologies and data. In this session, she shares with you the strategy and rationale behind this by touching upon:
- Improving prioritization and management of critical risks by building the enterprise risk profile from the top down
- Why success of lines of defence is contingent on capability and skills over structure
- Taking an out-of-the-box approach towards maturing your GRC platform capability
- Leveraging data and process simplification to derive early risk indicators & automate assurance
2:40 pm - 3:20 pm
AusPost Case Study: Standardizing The Ownership, Measurement And Communication Of Risks Across Multiple Business Units To Effectively Prioritize Key Enterprise Risks
Jason Holandsjo -
General Manager - Group Compliance,
Australia Post
Risk Ownership is the responsibility of the whole organisation. With limited budgets and a variety of risks to deal with, does one prioritize and manage them effectively? Jason talks to his journey at AusPost in addressing the age old challenge of driving transparency, accountability and prioritization of risk across operational and board levels in a uniform and coordinated manner, sharing insights into how he’s re-designing traditional risk management at the business. Hear how Jason brings to the organization:
- Creating an integrated approach towards measuring the materiality of all types of risks – financial, strategic, compliance, non financial
- A uniform set of criteria towards categorizing and measuring the materiality of risks
- Re-thinking roles and responsibilities, controls across the three lines of risk defence to improve ownership of risk
- Overcoming challenges of driving board and operational leader acknowledgement and ownership of risks
