Using a Strategic Approach to Student Lifecycle Engagement to Create the Right Message, at the Right Time, on the Right Channel to the Right Student

Using a Strategic Approach to Student Lifecycle Engagement to Create the Right Message, at the Right Time, on the Right Channel to the Right Student

In this presentation from the Student Retention and Success Summit 2018 Lynton Beaumont-Bilsby, Associate Director Student Experience at Curtin University explores;

  • What does student engagement look like- rudimental investigation findings
  • Selecting data to utilise; which points to explore amongst which data sources?
  •  Linking data metrics to engagement and success for early intervention
  • The successful outcomes achieved from mapping: the student lifecycle, the different needs of students at different stages, and the many channels with which student can be reached
  • Where to now and the next steps.

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