Creating an Effective Learning Strategy to Support the transformation of Workforce competence and Maximize the Impact of Digital Rail on customer experience
It is clear that in order to alleviate the challenge of processing growing passenger numbers through existing infrastructure, the transport industry requires fundamental change. While the industry is undergoing significant technological change through the implementation of ETCS technology, there also has to be a focus on learning and up skilling for staff.
- Preparing the workforce for the range of train service delivery roles that will change as a result of TCMS
- Manage the introduction of new skills within rail to be able to implement digital and automation assets and ways of working
- Innovative technology being used for learning, such as VR, AR and simulation
Associate Director Engineering & Digital Program, Learning & Development, People & Culture
Transport for NSW