Connectivity, Automation and Reliability... the Future of Railways.
30th – 31st of August | Rydges World Square, Sydney
30th – 31st of August | Rydges World Square, Sydney
Case Studies
Innovating Rail Network Operations to Drive a Superior Customer Experience
Ahead of the TCMS Summit 2019 we chat to
Peter Munro, General Manager for Network Operations at Metro Trains Melbourne
(Metro Trains). In this article Peter share Metro Trains’ new network strategy
that is opening lines of communication between drivers, control centres and
passengers, and optimising customer experience. Peter further delves into the
culture and change management strategies making this possible.
Revolutionising Sydney’s Train Network: The New Rail Operations Centre
Ahead of the Train Control Management Systems 2019 summit we chat to Tony Eid, Executive Director, Future Network Operations at Sydney Trains, regarding their new facility and delve into the benefits of an integrated rail operations centre in regards to network efficiency and enhanced customer experience.
5 Organisations that are Innovating their Network Optimisation Strategies
With over 700 million passenger journeys made on urban rail across Australia over 2016-17, and with Australia’s major cities experiencing major growth, rail network capabilities need to be up to speed. Keeping up with the latest technological developments and innovations is paramount to ensuring effective network optimisation and delivering services which align with customers’ needs.
Ahead of the Train Control and Management Systems Summit 2019, we take a look at how five rail operators are optimising their networks through technology and innovation in order to maintain customer satisfaction and ease of travel.
Reducing Signals Passed At Danger by 50%: How V/Line Successfully Engaged Employees to Champion Safety during Network Changes
Placing a stringent focus on engagement, training, safety, profiling and assessments to ensure all train drivers can respond effectively and safely during network growth and changes, V/Line has successfully reduced their Signals Passed at Danger (SPAD) from 23 down to 10. We caught up with Rob Hill, General Manager - Train Services at V/Line to explore how the organisation was able to achieve such successful operational outcomes during this period and maintain them, ahead of TCMS Victoria 2019.
