Main Conference: 20th - 21st February 2020
Pre-Event Workshops: 19th February 2020

Stuart Middleton

Deputy Executive Director, Network Operations Sydney Trains

Conference Day Two: Friday, 21 February 2020

Friday, February 21st, 2020

11:10 AM Revolutionising Sydney’s Train Network Through the Newly Opened State of the Art Rail Operations Centre

Sydney Trains have recently opened their state of the art Rail Operations Centre that drives excellence and efficiency across their entire operations. This case study will share their story of how they have improved management of train operations and delivery of rail services to safely move over 1.3 million people every day.

  • Exceeding customer expectations by placing their needs at the centre of business strategies including with TCMS and operations
  • Reviewing the ROC project now that it is complete and the benefits of working with the newest systems, as well as some of the challenges they have overcome
  • Strategising for the future to raise the passenger experience to the next level and optimise networks
  • New ways of working that will be delivered in this centre

Check out the incredible speaker line-up to see who will be joining Stuart.

Download The Latest Agenda