Camila Saraiva Fernandez

Camila Saraiva Fernandez

Head of Trust & Safety Bending Spoons
Camila Saraiva Fernandez

Camila Saraiva Fernandez leads group-level Trust & Safety efforts at Bending Spoons. She focuses on building scalable frameworks, centralizing tools and vendor partnerships, and fostering cross-unit collaboration to strengthen protections while supporting each product’s individual strategy.

Conference Day One - Tuesday 25th March 2025

2:00 PM Presentation: Implementing a Group-Level Trust & Safety Strategy at Bending Spoons

Over the past year, Bending Spoons has sought to establish a cohesive and effective Trust & Safety (T&S) strategy at the group level, without undermining the autonomy of individual product teams. This presentation will explore the unique opportunities and challenges of integrating diverse T&S cultures, formalising core principles, and empowering smaller product teams while maintaining their vital autonomy.

  • Designing a flexible T&S Framework. Defining group-wide principles, categories of abuse, and severity standards, and rolling them out across diverse product ecosystems.
  • Balancing autonomy with alignment. Clarifying where central governance creates value (e.g., compliance, tooling, vendors) and where local teams must lead.
  • Scaling responsibly. Approaches to automation, outsourcing, and safeguarding the well-being of those exposed to harmful content.
  • Lessons learned so far. What worked, and what didn’t.

Check out the incredible speaker line-up to see who will be joining Camila.

Download The Latest Agenda