Digital Healthcare Plenary Day Two: Thursday, 22 July 2020

8:30 am - 9:20 am Registration and Networking

9:20 am - 9:30 am Opening Remarks from the Chair

9:30 am - 10:00 am KEYNOTE PRESENTATION: Creating Value through Data-Driven Medicine in Hospitals and Health Services

Dr William Yan - Clinical Reference Lead, Australian Digital Health Agency
Digital Health Record (DHRs) are powerful data repositories for biomedical research, personalised medicine, and the development of real-time based clinical care and decision support systems. It is important that hospitals and health services recognise the value which can be captured by taking the lead in this new economy of patient health information.

This presentation will illustrate the clinical and economic importance of data retrievability, interoperability (FHIR), and present DHR/data-driven initiatives within other healthcare systems that have made impactful changes to hospital clinical practices, particularly highlighting the opportunities for informatics research.


Dr William Yan

Clinical Reference Lead
Australian Digital Health Agency

10:00 am - 10:30 am Thought Leadership Session

10:30 am - 11:00 am KEYNOTE PRESENTATION Royal Rehab

Matt Mackay - Chief Executive Officer, Royal Rehab

Matt Mackay

Chief Executive Officer
Royal Rehab

11:00 am - 11:30 am Networking Morning Tea

11:30 am - 12:00 pm How Monash Health Increased Clinician Uptake of EMR through CoDesign strategies

Ronnie Ptasznik - Director of Clinical Imaging Services & Chief Medical Information Officer, Monash Health
In 2019, Monash health implemented its EMR system. Monash Health involved feedback from clinicians, which was used to co-design the EMR, a first for Australia. This session will explore:

  • How clinician feedback was embedded into the design of the EMR program and why this was beneficial 
  • How and why junior doctors were involved in the EMR design, and influenced how the workflow software looked
  • Clinical governance strategy for collecting and sharing patient data moving forward

Ronnie Ptasznik

Director of Clinical Imaging Services & Chief Medical Information Officer
Monash Health

12:00 pm - 12:30 pm HealthPathways Melbourne: Developing Web Based Tools to Guide Best Practice Assessment & Management of Medical Conditions

Harry Patsamanis - Executive Director of Integrated Care, Eastern Melbourne Primary Health Network
HealthPathways Melbourne (HPM) was launched in June 2014 and is a web-based tool which contains evidence based- information on the assessment and management of common clinical conditions, including referral guidance to provide end to end seamless decision making support to GPs. 

This session will explore what hospitals and healthcare executives can learn from the HealthPathways journey, including:
  • The development of the pathway program and opportunities for technical integration (eReferral, practice software integration through API linkage)
  • How this program has provided health professionals with wider access to services for their patients and information on health and community resources
  • Strategies to increase uptake of new digital tools amongst clinicians 
  • Strategies to engage with local community health services to update current information and add new information to HPM

Harry Patsamanis

Executive Director of Integrated Care
Eastern Melbourne Primary Health Network

12:30 pm - 1:30 pm Networking Lunch

1:30 pm - 2:00 pm How St Vincent’s Health Network Grew its Telehealth Service from 5 to 60 clinics in 12 Months

Majid Shahi - Telehealth Manager, St Vincent’s Health Network
Rachael Mackinnon - Parkinson’s Clinical Nurse Consultant, Mid-North Coast LHD, Parkinson’s NSW
By 2025, its estimated there will be a clinical shortage of 10000 nurses and 3000 physicians in NSW, particularly rural areas. Combined with the aging population, health services will need to embrace telehealth models to meet the growing demand on the system.

St Vincent’s are leaders in the field of telehealth, this session will focus on how SVHA has scaled telehealth so rapidly, the key drivers behind the investment in telehealth and the impact the service has on patients in rural areas. 

  • Case study: How SVHA implemented a telehealth body movement clinic on the Mid North Coast to increase access of high quality therapy to rural and remote areas
  • Uncover the key enablers of this project and how they overcame key barriers and technology fatigue associated with telehealth
  • How SVHA is utilising telehealth to reduce inter-campus transfers potentially saving up to 380 transfers per year

Majid Shahi

Telehealth Manager
St Vincent’s Health Network


Rachael Mackinnon

Parkinson’s Clinical Nurse Consultant, Mid-North Coast LHD
Parkinson’s NSW

2:00 pm - 2:30 pm Beyond EMR Implementation: How Alfred Health is Continually Improving its Electronic Medical Record to Improve Patient Care

MaryAnne Liddell - Deputy Chief Information Officer, Alfred Health
Katrina Neave - Clinical Informatics & Change Manager, Alfred Health
Phase 1 of an enterprise wide Electronic Medical Record (EMR) was successfully completed in October 2018 across Alfred Health.  This session will focus on the post-implementation review and benefits of the EMR as well as what’s next for Alfred Health; outlining their plan for optimisation and phase 2 in 2020.

  • Review of the first 12 months of the EMR implementation and lessons learnt 
  • Plan for optimisation: processes, strategy and governance
  • What’s next: Phase 2 of the EMR and how this continues to support the organisations strategic goals

MaryAnne Liddell

Deputy Chief Information Officer
Alfred Health


Katrina Neave

Clinical Informatics & Change Manager
Alfred Health

2:30 pm - 3:00 pm Networking Afternoon Tea

3:00 pm - 3:30 pm How do We Bring the Pieces Together to Provide Holistic Telehealth Services? The Experience of one Victorian Region

Alice King - Telehealth Program Manager, Barwon Health
The Barwon South West Telehealth Program has been scaling use of a range of telehealth modes of access over the past 5 years, including video for specialist consultations and emergency care, and remote patient monitoring for chronic conditions. 

As we look to the future, and increasing the provision safe, quality care into the home and community settings, how do we bring the pieces of the digital health landscape together to provide holistic services for consumers? This session will explore the how telehealth access has been designed, scaled, adapted and combined, including:

  • Opportunities to combine modes of telehealth access (e.g. remote monitoring and video) to enable more comprehensive care or support
  • The value of consistent approaches to telehealth access for consumers across a region
  • Potential impacts on regional health service design, and collaboration between health care providers

Alice King

Telehealth Program Manager
Barwon Health

3:30 pm - 4:00 pm How to Get your Staff Ready for the Digital Workforce

Shelley Dolan - Chief Executive Officer, Peter MacCallum Cancer Centre
PeterMac is working with Melbourne Health, the Royal Women’s Hospital and the Royal Children’s Hospital to create one world-class electronic medical record (EMR) which will store information about all patients in one secure location, set for launch in May 2020.

But what are the implications of going paperless and how can you prepare clinicians and staff to make the most of this data rich environment?

  • Groundwork behind the EMR implementation and how this will introduce new ways of working at PeterMac
  • How to prepare your workforce for the transition to the EMR
  • What to expect moving forward

Shelley Dolan

Chief Executive Officer
Peter MacCallum Cancer Centre

4:00 pm - 4:30 pm How Data and Auditing Can be Used to Reduce Mortality Risk and Saves Hospitals $54 Million Per Year

Professor David Watters - Alfred Deakin Professsor of Surgery, Deakin University and Barwon Health, Chair, Victorian Perioperative Council
Emergency laparotomy is associated with 6-10% of mortality rates in Australia, especially in elderly patients. In 2018, the Royal Australasian College of Surgeons (RACS) and the Australia and New Zealand College of Anaesthetists (ANZCA) jointly piloted the ANZ Emergency Laparotomy Audit Quality Improvement (ANZELA-QI) and health service recruitment to the audit is increasing. In just three years, this project is estimated to have saved AUD$54 million per annum in bed days.

This session will explore:
  • Reduced risk of emergency laparotomy through measuring critical KPIs such as preoperative risk assessment, early recognition and treatment of sepsis, consultant surgeon and anaesthetist input, and greater
  • use of ICU
  • Results from Geelong, Victoria and ANZELA-QI audits throughout Australia
  • Utilising this data to reduce perioperative mortality by proactive management, risk assessment, greater recognition of when surgery is futile and can be avoided and optimization of end of life care

Professor David Watters

Alfred Deakin Professsor of Surgery, Deakin University and Barwon Health, Chair
Victorian Perioperative Council

4:30 pm - 4:30 pm Closing Remarks from the Chair and Conference Close