23 - 24 July, 2019 | Melbourne Convention and Exhibition Centre, South Wharf, VIC

Health Facilities Design & Development Plenary Day One: Tuesday, 23 July 2019

8:00 am - 9:00 am Registration and Networking

9:00 am - 9:10 am Opening Remarks from the Chair

9:10 am - 9:40 am NEW BUILD: Future Need Dictates Design – How to Design a Hospital around High Service Patients

Robert Rothnie - Director, Service Planning and Development, Western Health
In the not too distant future, hospitals will be caring for increased patients with chronic and complex conditions. In response to this trend, the $1.5 Billion New Footscray Hospital will push unique models of care into design to cater for this growing cohort in Melbourne’s West. Learn about:

  • The models of care that will support more patient care at home
  • How a more integrated model of care within the hospital will be realised
  • The design considerations adopted to care for increasingly complex and multi-morbid patients in the hospital

Robert Rothnie

Service Planning and Development, Western Health

9:40 am - 10:10 am Solution Provider Session

How do we decide who is prioritised in funding, timing and resources? Consisting of two teams of three, this session will address some of the industry's most contentious topics in an entertaining new format!

Dylan Hesselberg

Director of Infrastructure
Goulburn Valley Health

Thomas Lyle

Project Manager
Greater Shepparton City Council


David Ray

Director of Procurement
Bendigo Health


Sue Williams

Chief of Health Operations
Cabrini Health

10:50 am - 11:10 am Speed Networking

An effectively structured interactive session designed to help you expand your network through one-on-one focused conversations. Bring your business cards!

11:10 am - 11:40 am Networking Morning Tea

11:40 am - 12:10 pm SPOTLIGHT INTERVIEW: How to Use Scenario-Based Modelling to Future-Proof Your Build and Reduce Hospital Demand

Julie Dixon - Director Planning, Population Health and Equity, South Eastern Sydney Local Health District
Realistically, we don’t have the budget or workforce to keep building new hospitals. The solution? Scenario-based modelling! South Eastern Sydney LHD has one of the most sophisticated teams and is using this method to predict future activity and achieve better health outcomes. Learn how they are:

  • Discovering new models of care that put more focus on wellness to reduce hospital and emergency department demand
  • Designing integrated health service plans for the Royal Hospital for Women and Prince of Wales, St George and Sutherland sites to inform the type of redevelopment they will need from a capital works perspective
  • Achieving transformational change at the ward level and empowering staff to test new models of care; an important part for changing culture

Julie Dixon

Director Planning, Population Health and Equity
South Eastern Sydney Local Health District

12:10 pm - 12:40 pm Redevelopment: The 3 Must-Dos When Building for Sydney’s Growth Corridor

Carla Edwards - Director Redevelopment Redesign and Transformation, Western Sydney Local Health District
Stakeholder, change, workforce; you cannot build for a growth corridor without these 3 elements front of mind. Learn how Westmead is collaborating with its partners to ensure a fit-for-purpose redevelopment through:

  • Stakeholder engagement – improving health outcomes and experiences in care by using immersive simulation techniques and giving people permission to innovate and review models of care
  • Change management – always asking “why, what, how”, having open free-flow communication and regular engagement forums to keep people invigorated and resilient during the process
  • Workforce – building capability and capacity to fulfil their vision to deliver better health outcomes and become a world-class innovation precinct

Carla Edwards

Director Redevelopment Redesign and Transformation
Western Sydney Local Health District

12:40 pm - 1:40 pm Networking Lunch

1:40 pm - 2:10 pm PEOPLE & CHANGE: What to Do When You’re Expecting?

Michelle Fenwick - Executive Director People & Culture, Northern Health
Northern Health is in a unique situation of high growth and expects that they’ll have to do things differently to keep abreast of the activity. But with great catastrophe comes great change. So what can you do when it’s a struggle to keep up? 

  • Change models of care – ask yourself what level of acuity you can manage and what other services will you do/don’t want to invest in 
  • Partnerships – it’s important to choose partners who will help you serve new market segments
  • Culture – people will need support during rapid growth. We can only grow, improve engagement and keep everyone happy if we trust each other and work in a safe environment

Michelle Fenwick

Executive Director People & Culture
Northern Health

2:10 pm - 2:40 pm TOP TIPS: How to Prepare for Victoria’s Social Procurement Framework

David Ray - Director of Procurement, Bendigo Health
Victoria’s Social Procurement Framework (the ‘Framework’) provides simple, adaptable and scalable guidelines to embed social procurement into all stages of procuring your goods, services and construction. But this will require a shift in culture and procurement practices. Here’re top tips to help you prepare for this shift:

  • Don’t try to do this in isolation – take an industry approach to look at how they can help you prepare
  • Develop your networks to expand into areas of industry and commerce that have social procurement strategies in place
  • Prepare your communication and training for staff and key stakeholders
  • Reinforce governance with a reporting and management framework

David Ray

Director of Procurement
Bendigo Health

2:40 pm - 3:10 pm SPOTLIGHT INTERVIEW: An Alternative Way of Thinking – Can we make our healthcare system more sustainable?

Catherine O’Shea - Sustainability Officer, Western Health
Sharon Desmond - Manager - Clinical Service Design / Service Planning, Mercy Health
The Australian healthcare system delivers exceptional outcomes for patients, and governments have committed billions of dollars to infrastructure projects to meet the needs of our growing population. Yet, have you ever wondered if our healthcare system is sustainable?  

In this interview, Catherine and Sharon will discuss the financial and emission burdens associated with healthcare provision, including low value care and potentially preventable hospital admissions, and explore emerging directions in low carbon Models of Care. How can we change what we do inside our healthcare facilities, in order to meet the needs of the population and the planet?

Catherine O’Shea

Sustainability Officer
Western Health


Sharon Desmond

Manager - Clinical Service Design / Service Planning
Mercy Health

3:10 pm - 3:40 pm Networking Afternoon Tea

3:40 pm - 4:10 pm International Presentation: Creating Age-friendly Hospitals and Health Services

Dan Levitt MSc. CHE. - Executive Director, Tabor Home Society (Canada)
Learn how to design hospitals that truly meet the health and social needs of seniors:

  • How to create a friendly, supportive, respectful and accessible healing environment tailored to the unique needs of older persons
  • Key components of building design that facilitate safe, health promoting, effective, holistic, patient-centred and coordinated care in a planned manner to the older person
  • How to empower older persons and their families to increase control over their health

Dan Levitt MSc. CHE.

Executive Director
Tabor Home Society (Canada)

4:10 pm - 4:50 pm Panel Discussion: How to Leverage Change in the Physical Environment to Drive Positive Outcomes

David Plunkett - Chief Executive Officer, Eastern Health
Russell Harrison - Chief Executive Officer, Western Health
By far the biggest leverage for change comes down to changing the environment itself. But this will allow behaviours to be at liberty to evolve, which will impact the culture, patient safety and experiences. So what can we do to harness change and momentum to drive positive outcomes?

  • Build capability for change to successfully transition into the new environment
  • The role of leaders and consumers to foster the right attitudes for change
  • The voice of the patient – co-producing with the patient to deliver what’s needed

David Plunkett

Chief Executive Officer
Eastern Health


Russell Harrison

Chief Executive Officer
Western Health

4:50 pm - 4:50 pm Networking Drinks