23 - 24 July, 2019 | Melbourne Convention and Exhibition Centre, South Wharf, VIC

Health Facilities Design & Development Plenary Day Two: Wednesday, 24 July 2019

8:00 am - 9:00 am Registration and Networking

9:00 am - 9:10 am Opening Remarks from the Chair

9:10 am - 9:40 am REDEVELOPMENT: The New Dunedin Hospital – Insight into NZ’s Largest Build on Record

Hear about the single largest hospital rebuild in New Zealand history. Costing up to $1.4 Billion, it will be a modern state of the art building designed to fit in with the Southern District Health Board’s strategy for delivering health services for the next fifty years.

9:40 am - 10:10 am CLINICIAN APPEARANCE – How to Effectively Engage Consumers to Help you Transition from the Project to Business as Usual

Linda Kohlhagen - Executive Director, ACT Health
The University of Canberra Hospital (UCH), Specialist Centre for Rehabilitation, Recovery and Research, was a major milestone for health in the ACT. It marks the culmination of almost seven years of planning, community consultation and construction work to deliver Canberra’s third public hospital. Learn how to address culture and stakeholder challenges that come with any major development by:

  • Having active and authentic involvement of staff and consumers in developing models of care and hospital design
  • Developing a cultural change program to empower staff to have a voice, ensure key leaders are on the ground and collaborate with health consumer groups to continually improve design and processes
  • Celebrating success is important for building camaraderie, recognition and morale, especially during a long execution period

Linda Kohlhagen

Executive Director
ACT Health

10:10 am - 10:50 am Solution Provider Session

10:50 am - 11:20 am Networking Morning Tea

11:20 am - 11:50 am BROWNFIELD: How to Manage Complexities around Design and Risk in a Large Brownfield Site

Russell Harrison - Chief Executive Officer, Western Health
The new $200 Million Joan Kirner Women’s and Children’s Hospital will transform Sunshine Hospital to allow the best staff and patient experience for Melbourne’s West. However, there have been some difficult conversations around design and risk management. Learn how to:

  • Overcome design challenges posed by existing hospital infrastructure in a brownfield site
  • Minimise patient and staff risk with appropriate mix of services and operational responses
  • Manage long-term risk by designing your build and workforce around anticipated future demand

Russell Harrison

Chief Executive Officer
Western Health

11:50 am - 12:20 pm REDEVELOPMENT: The Design of Palmerston Hospital to Accommodate for the Complex Dementia Cohort

Jeffrey Tinsley - Director Clinical Infrastructure Program, Top End Health Service, Northern Territory Clinician TBD, ACT Health
Transitioning a complex cohort from one hospital to another is no easy feat. Hear how Palmerston Hospital was adapted to meet the needs of those living with dementia, and how they managed to successfully transfer staff and patients from Royal Darwin Hospital in a single day:

  • Design considerations guided by Dementia Australia that was adopted in the build and its impact on patients, staff and families; including accessibility, access points from wards to external gardens, open dining rooms and greater visibility
  • Challenges around transferring dementia patients and staff, including legislative barriers around how/when to transfer, complex patient behaviours and  business as usual 
  • Tracking technology and transfer techniques to assist smooth transition
  • Contingency planning, change management and collaborating with external stakeholders to minimise trauma for the patient

Jeffrey Tinsley

Director Clinical Infrastructure Program
Top End Health Service, Northern Territory Clinician TBD, ACT Health

12:20 pm - 1:20 pm Networking Lunch

Emergency departments (EDs) have a major impact on overall health facility performance. Learn how EDs that have adopted the Australasian design guidelines are responding to:

  • Predesign and changed models of care, which will impact patient flow, safety and experience
  • Functional planning and the practical elements you need to consider to minimise trauma, including equipment positioning, staffing, accessibility and noise management
  • Good practice –the guidelines are intrinsically linked to how you run the ED and design the spaces

Judith Hemsworth

Principal Advisor – Design Services
Victorian Health and Human Services Building Authority


Upendra Ranasinghe

Principal Advisor - Design Services
Victorian Health and Human Services Building Authority

1:50 pm - 2:20 pm PATIENT FLOW – Strategies to Improve Care Provided Through the Emergency Department

Claire Harris - Director of Nursing and Midwifery Services, Royal North Shore Hospital
Learn how Royal North Shore Hospital is improving their access to emergency beds and timeliness of care by:

  • Increasing the use of the transit lounge and identifying gaps in the ED workforce
  • Leveraging data to help make decisions and see potential correlation and day to day variation
  • Changing the structure of their patient flow department to coordinate and improve discharge preparedness where you have multiple autonomous disciplines

Claire Harris

Director of Nursing and Midwifery Services
Royal North Shore Hospital

2:20 pm - 2:50 pm Networking Afternoon Tea

2:50 pm - 3:20 pm NEW BUILD: Infrastructure Design for a Sustainable Healthcare System

Michael Campbell - Senior Director Facilities & Capital Infrastructure, Children’s Health Queensland HHS
Children’s Health Queensland is building a new adolescent mental health facility that incorporates unique design elements to deliver sustainable healthcare in a supportive, warm and home-like environment:

  • Providing extended treatment and care in a supportive environment to assist in the adolescents transition back to home
  • Utilises sustainable design elements, consideration of clinical flow and efficient clinical functional design to ensure the new facility is sustainable and practical
  • Builds new place based care options in the community with collaborative partnerships shaped by community-centred co-design

Michael Campbell

Senior Director Facilities & Capital Infrastructure
Children’s Health Queensland HHS

3:20 pm - 3:50 pm BROWNFIELD: How to Maintain Business As Usual When Redeveloping in a Live Construction Site

Dylan Hesselberg - Director of Infrastructure, Goulburn Valley Health
With any redevelopment on a brownfields site, you’ll get inevitable interruptions to daily operations. Learn how the $171 Million Shepparton Redevelopment is overcoming disruption, including:

  • Loss of car parking and its negative impact on patients, visitors and staff
  • Significant and lengthy electrical shutdowns, which required considerable planning, intensive internal and external consultation and robust mitigation strategies
  • Construction noise, asbestos removal and confusion caused by changes to access and egress

Dylan Hesselberg

Director of Infrastructure
Goulburn Valley Health

3:50 pm - 4:20 pm PEOPLE: Function over Form: Listen to the Voice of the People for a Relevant, Fit for Purpose Design

You need a functional building to deliver high quality healthcare. This is only achievable by listening to the voice of the people who are going to have to use the building.

4:20 pm - 4:20 pm Closing Remarks from the Chair and Conference Closed